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  • How do I find out my Build number?
  • 1 Log in to the ADAudit Plus web console, and click License in the top pane.
  • 2 You will find the build number mentioned below the product version. This is the current build number of ADAudit Plus.

    how-do-find-build-number
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  • How do I find my database type?
  • 1 Log in to the ADAudit Plus web console, and click the Support tab.
  • 2 On the Support Info tile, click More.
  • 3 Under Basic Check, click the Machine Details drop-down to find your Database type specified at the bottom.

    How do I find my database type?

ADAudit Plus Service Pack

We recommend users move to the latest version, ADAudit Plus 8.7 build 8701 (released in Jul 2026). We also recommend that you back up the existing ADAudit Plus installation before upgrading as this helps prevent accidental loss of data.

     
If your Build Number is Upgrade to Build Number SHA256 Checksum hash value
8530 Download and
upgrade to latest 8701		 0996E017D7B28E12A61AE5093DF27C0189EB68270E5444D455AAD3BA60F50E43
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Note: Depending on your current build number, you may need to apply a series of service packs before you can upgrade to the latest build. If you have to install more than one service pack, exit the Update Manager after every installation.

Steps to apply the service pack

Note: If you are using an ADAudit Plus build with a MySQL back-end, we recommend that you migrate to PostgreSQL before March 31, 2023. Click here for more details.
  1. Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
  2. Back up the existing ADAudit Plus installation by following any one of the three methods given below:
    1. Take a snapshot of the computer on which ADAudit Plus is installed.
    2. Zip the entire product installation folder, i.e.:
      <Installation_folder>\ManageEngine\ADAudit Plus
    3. Make a backup of the database:
      • Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin and execute backupDB.bat in the Command Prompt.

      Note: Support for PostgreSQL version 9.4.x ends with ADAudit Plus build 8512. If you are using PostgreSQL version 9.4.x or earlier, we recommend upgrading the database to version 17.5 for improved performance and stability.

      To find your PostgreSQL version:

      • Open the Command Prompt as administrator in the <product_home>\pgsql\bin> directory.
      • Run the command postgres.exe -V.
      • The installed PostgreSQL version will be displayed.

      To upgrade to PostgreSQL version 17.5 follow the steps in this page.

  3. Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin, open the Command Prompt using Run as administrator, and then execute UpdateManager.bat.

    Note: You will be prompted to back up configuration data as a precaution. If you have already made a backup of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.

  4. Click Browse and select the downloaded PPM file.
  5. Click Install to start the installation process. If you are upgrading to version 7051 or above, the Import Certificate dialog box appears as shown below:

    service-pack installation process

    • If you are applying the service pack to upgrade to build 7260, click here to download the certificate.
    • If you are applying the service pack to upgrade to build 7270 or above, click here to download the certificate.
    Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
  6. Click Browse and locate the certificate.

    service-pack installation process

  7. Click Import. Follow the on-screen instructions and continue the upgrade process.
    Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.
  1. Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
  2. Back up the existing ADAudit Plus installation by following the steps below:
    • Back up the ADAudit Plus folder using any one of the two methods given below:
      1. Take a snapshot of the computer on which ADAudit Plus is installed.
      2. Zip the entire product installation folder, i.e.: <Installation_folder>\ManageEngine\ADAudit Plus
    • Back up the SQL server database using any one of the three methods given below:
      1. Take a snapshot of the SQL server.
      2. Make a backup of the database as per Microsoft's recommendations.
      3. Make a backup of the database using the detach and attach method
        • Log in to Microsoft SQL Server Management Studio.
        • Right-click the database that you want to move (i.e., adap). Select Task > Detach.
        • In the Detach DB wizard, check both boxes next to Drop Connections and Update Statistics, and click Ok.
        • Go to the database storage path (E.g.: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA). Copy the .mdf and .ldf files (i.e., adap.mdf and adap_log.ldf).
        • Save both of the above files in any desired location (to ensure there is a backup).
        • Log in to Microsoft SQL Server Management Studio.
        • Right-click Databases > Task > Attach.
        • In the Attach DB wizard, click Add.
        • Select the .mdf file from the existing database storage path (eg: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA), and click Ok (the .ldf file will be selected automatically).

      Note: If the service pack application fails, ensure that you revert both the ADAudit Plus folder and the SQL server to the snapshot or backup taken before the upgrade.

  3. Run the following command from the Run dialog box to open the Command Prompt as a different user: cmd /k runas /user:<domain\username> cmd. Replace <domain\username> with the actual domain and the username of the account you want to use depending on your authentication type.
    • If you are using Windows Authentication to connect to Microsoft SQL in ADAudit Plus, enter the username of the Active Directory service account used by ADAudit Plus configured under Services.msc > ManageEngine ADAudit Plus > Log On and provide the password when prompted.
    • If you are using SQL Server Authentication, enter the username of an Active Directory account that has write access to the ADAudit Plus installation folder and provide the password when prompted.

    Redirect the Command Prompt to <Installation_Folder>\ManageEngine\ADAudit Plus\bin and execute the UpdateManager.bat file.

    Note: You will be prompted to back up configuration data as a precaution. If you have already made a backup of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.

  4. Click Browse and select the downloaded PPM file.
  5. Click Install to start the installation process. If you are upgrading to version 7051 or above, the Import Certificate dialog box appears as shown below:

    service-pack installation process

    • If you are applying the service pack to upgrade to build 7260, click here to download the certificate.
    • If you are applying the service pack to upgrade to build 7270 or above, click here to download the certificate.
    Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
  6. Click Browse and locate the certificate.

    service-pack installation process

  7. Click Import. Follow the on-screen instructions and continue the upgrade process.
    Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.

Need Help?

You can contact ADAudit Plus support at any time for assistance in upgrading ADAudit Plus.

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