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  • How do I find out my Build number?
  • 1 Log in to the SharePoint Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

SharePoint Manager Plus Service Pack

     
If your Build Number is Upgrade to Build Number
4500 through 4502

Download and upgrade to latest 4503

4401 through 4405

Download and upgrade to 4500

4300 through 4400

Download and upgrade to 4401

4100 through 4201

Download and upgrade to 4300

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Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.
  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 4500 to 4502Download and upgrade to 450383a003ce76a7d6ccfbc3122e5551b5e7695ee8ebcde1b28fd3570b10946028cd
  • 4401 to 4405Download and upgrade to 4500bccc248f2224dcf62157d244d4b78351d6205ed24bb9a290ae8791c0a089a7d1
  • 4300 to 4400Download and upgrade to 440162195bb95943e08ce81957243c76fccde38ad8ab0b1e0e18ec5baf353d454c63
  • 4100 to 4201Download and upgrade to 4300343d370508e000afeeea0c486edd0aeec223eea96760114706e6e39446202cbc

Instructions to apply Service Pack

  • 1Shut down SharePoint Manager Plus.
    • If the product runs as an application, click Start → All Programs → SharePoint Manager Plus → Stop SharePoint Manager Plus.
    • If the product runs as a Windows service, click Start → Run → Type "services.msc" → Stop "SharePoint Manager Plus".
  • 2Execute the stopDB.bat file as administrator under <SharePointManagerPlusHome> → bin directory.
  • 3Back up SharePoint Manager Plus by zipping the contents of <SharePointManagerPlusHome> directory.
  • 4If you use Microsoft SQL as the Database Server for SharePoint Manager Plus, backup the database as well.
  • 5Ensure that the logged on user has "Write" permission for the <SharePointManagerPlusHome> directory.
    • If you're not sure about the access provided, provide "Full control" for "Everyone", which can be removed after applying the service pack.
    • Right click on <SharePointManagerPlusHome> directory → Properties → Security tab → Add "Everyone" with "Full control" → Apply.
  • 6Open Command Prompt as Administrator and execute the UpdateManager.bat file under <SharePointManagerPlusHome> → bin directory.
  • 7Click Browse and select the .ppm file that you have downloaded.

    Note: If you are facing the error "Signature does not match with any available certificates. Please import a valid certificate or contact support," download the certificate based on your current build number and import it by clicking Import Certificate at the top-right corner of the Update Manager window.

    Build number Download link
    4500 and above https://updates.manageengine.com/certificates/latest.crt
    Below 4500 https://www.manageengine.com/certificate/ppmsigner_publickey.crt
  • 8Click Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 9Click Close and then Exit to quit the Update Manager tool.
  • 10Start SharePoint Manager Plus.
    • If the product runs as an application, click on Start → All Programs → SharePoint Manager Plus → Start SharePoint Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Right-click "SharePoint Manager Plus" → Start.
  • Note: If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number? (Refer screenshot)

  • Log in to the SharePoint Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact SharePoint Manager Plus Support at any time for assistance in upgrading SharePoint Manager Plus to the latest version.

Email Download Link
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