Downtime Settings - Network Devices

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

Maintenance of network devices forms an integral part of network administration. You may want to perform a maintenance of specific device types at specific intervals. If such devices are removed from the network, or rebooted, then you will see alarms indicating that the device, or the applications in the device are unavailable. Since the devices are not available when polled for status during the maintenance period, unnecessary alarms are fired. To prevent the devices from being monitored for status during maintenance, you can schedule a maintenance task for such devices.

Steps to Schedule Downtime for Network Devices

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Downtime Settings under Monitoring Configuration.

  4. Choose the Network Devices option. The Downtime Schedules List page is displayed, where you can find the list of all available schedules.

  5. Click on New Schedule. In the New Downtime Schedule form displayed (shown below), fill-in the following information.

    1. Name: Configure a name for the schedule.

    2. Description: Describe the schedule briefly.

    3. Status: You can enable/disable the schedule by selecting the appropriate radio button. Select the Status as Enabled, if you want the scheduled task to take effect immediately. Else select Disabled, so that you can enable it when required.

    4. Downtime Frequency: Select the frequency at which you would like to run this schedule. It can be Once, Every Day, Every Week, or Every Month. Also, select the time (From and To, in hours) for the schedule.

    5. Schedule Maintenance For: You can assign the task to either specific Infrastructure Categories (if you choose this option, select a Device Category e.g., Switches, from the dropdown) or to Individual Devices (if you choose this option, move the devices from the left column to the right).
  1. Click Save for the device downtime to get scheduled as configured.


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