You can list of all the available IT services in your organization using this option. All the affected IT Services on change will be selected from the list. The affected IT services list will be submitted to the CAB to infer the impact of the change also it can be recorded and used for future reference.
To Add New IT Service,
Log in to the ManageEngine IT360 application using the user name and password of an admin user.
Click the Admin tab in the header pane.
In the Helpdesk block, click the IT Services icon. This opens the Configuration Wizard page.
Click on the New Service link on the right hand side of the page. This opens the Add IT Services details page.
Specify the Name of the IT Service in the given text field. This is a mandatory field.
Specify the IT Service details in the Description field.
Save the changes.
Click the Save and add new button to save the IT service and add another IT service.