At ManageEngine Key Manager Plus, we strive to continuously improve your experience with our products. To stay true to this commitment, we frequently release product updates in the form of new features, enhancements, bug fixes, and major version updates.
To ensure we continue offering the best experience for our customers, we will be transitioning away from providing support for older versions of Key Manager Plus. The following end-of-support (EOS) plan will keep customers informed on release timelines and all the actions required from them.
Any version of Key Manager Plus will reach end of support two years after its release date. By default, customers of Key Manager Plus can avail support for every version of the product released in the last two years.
Key Manager Plus will not be liable for any security or performance issues caused by EOS versions. To obtain the best experience of our product, we strongly recommend that you upgrade to the latest available version.
If you are currently using an outdated version of Key Manager Plus, we request you to update to the latest available version. Customers can also avail free technical assistance from our experts to migrate to the latest version.
No. EOS only indicates that customers cannot avail technical support for outdated versions (product versions released two or more years ago). Customers can still use the older versions at their own discretion.
When you don't migrate to the new versions, you miss out on the following benefits:
You can find the latest upgrade packs in this link.
No. All of our new versions are free for all customers with valid annual or annual maintenance subscriptions.
You can get in touch with us to get your subscription renewed.
Yes. However, we strongly recommend that you update to the latest version to stay up to date with the new enhancements and to get the best overall experience.
To find the version details: