ManageEngine® Key Manager Plus Upgrade Pack Download

The latest Key Manager Plus version is 5.6.2 If you are using an earlier version, you need to apply upgrade pack.

From 5610 to 5620 Upgrade pack 5610 to 5620
From 5600 to 5610 Upgrade pack 5600 to 5610
From 5510 to 5600 Upgrade pack 5510 to 5600
From 5500 to 5510 Upgrade pack 5500 to 5510
From 5200 to 5500 Upgrade pack 5200 to 5500
From 5100 to 5200 Upgrade pack 5100 to 5200
From 5000 to 5100 Upgrade pack 5000 to 5100
From 4500 to 5000 Upgrade pack 4500 to 5000
From 4100 to 4500 Upgrade pack 4100 to 4500
From 4000 to 4100 Upgrade pack 4000 to 4100
From 2000 to 4000 Upgrade pack 2000 to 4000

Instructions to apply the Upgrade Pack

IMPORTANT: Take a copy of the entire Key Manager Plus installation folder before applying the upgrade pack and keep it in some other location. If something goes wrong with the Key Manager Plus upgrade, you can rely on the copy. Also ensure that you stop the Key Manager Plus server before applying the upgrade pack. All your settings will remain intact.

  • Stop the Key Manager Plus server / service and then take a copy of the entire Key Manager Plus installation directory.
  • The upgrade pack is to be applied through a tool named UpdateManager bundled with Key Manager Plus. Navigate to <keymanagerplus_installation_folder>/bin directory and execute UpdateManager.bat (in Windows) or UpdateManager.sh (in Linux) to start the Update Manager.
  • If you are applying multiple upgrade packs one-by-one, exit the Update Manager tool after applying one upgrade pack and make sure that the database process is not running. Then proceed with running the Update Manager tool to apply the next upgrade pack and so on.
  • Also, when applying multiple upgrade packs sequentially, it is recommended that you start the Key Manager Plus service after each upgrade to ensure the corresponding build version runs successfully without any issue.
  • Click Browse and select the .ppm file that you downloaded. Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool. If you are applying more than one upgrade pack, apply them one-by-one and repeat this step after applying each pack.
  • After applying the upgrade pack, check if the database process is running. If it is running, terminate that process.
  • Start the Key Manager Plus server / service.

If you need any assistance or clarifications, please contact keymanagerplus-support@manageengine.com.

Note:

Key Manager Plus also allows you to schedule database backups from within the product, and provides script to restore the data to provide assistance during disaster / data loss. While it is recommended that you take a copy of Key Manager Plus installation directory before applying the upgrade pack, you can always rely on the database backups scheduled from within the product if anything goes wrong.

How do I find out my Build number?

Log in to the Key Manager Plus web interface, and click the License option in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed Key Manager Plus version.