Precision Marshall Steel is a provider of high quality tool steels and specialty alloys based in Washington, Pennsylvania. The organization, made of four separate companies, serves customers across North America through a network of independent distributors and service centers. Its product range includes alloy plate, precision ground flat stock, drill rod, and other specialty steel products, all manufactured with a focus on quality and fast turnaround.
Precision Marshall Steel
Manufacturing
USA
The IT team at Precision Marshall Steel uses four Microsoft 365 tenants and four Active Directory environments. The team had to move between multiple consoles to understand what was happening across these tenants and environments, meaning log reviews, user activity checks, and basic troubleshooting all took more time.
Phil Herrle from Precision Marshall Steel summarized the organization's requirement as needing a single tool for logging.
Phil Herrle, Precision Marshall Steel
The team needed a single platform that could bring together cloud and on-premises data for all four companies.
The team looked at Log360 Cloud to achieve full coverage for all its environments. It required a tool could that could collect data from all tenants and from an on-premises Active Directory.
To Herrle, Log360 Cloud's expansive capabilities stood out.
Phil Herrle, Precision Marshall Steel
The implementation of Log360 Cloud was guided by ManageEngine’s expert onboarding team, led by Prasanna Kumar. His role was to connect all four tenants, bring in the on-premises components, and walk the team through how to use the platform.
Herrle described the experience as clear and helpful:
Phil Herrle, Precision Marshall Steel
Once Log360 Cloud went live, it became the single place where the logs from all four companies come together. This allowed the IT team to stop working in isolated environments and rely on one platform instead.
It now uses Log360 Cloud to:
Herrle rated the overall product experience highly.
Benefits after adopting Log360 Cloud
The move to Log360 Cloud brought a noticeable improvement in how the team manages logs, which are now centralized and easier to work with.
1. Unified visibility
All logs from four companies now appear in one console.
2. Better hybrid monitoring
Cloud and on-premises logs are reviewed together rather than in isolation.
3. Faster investigations and checks
The team no longer wastes time switching between different consoles.
"Not having to use more than one product… that's definitely the best benefit,"" said Herrle.
Herrle confirmed that he would recommend both the product and ManageEngine's onboarding services to others with similar hybrid or multi-tenant setups.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
ManageEngine Log360 Cloud, a unified cloud SIEM solution with integrated CASB capabilities, helps enterprises secure their network from cyberattacks. With its security analytics, threat intelligence, and incident management capabilities, Log360 Cloud helps security analysts spot, prioritize, and resolve threats in both on-premises and cloud environments. The solution is highly scalable and helps drive down infrastructure and storage costs. For more information about Log360 Cloud, visit https://www.manageengine.com/cloud-siem/.
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