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  • How do I find out my Build number?
  • 1 Log in to the O365 Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

M365 Security Plus Service Pack

     
If your Build Number is Upgrade to Build Number
4400 through 4401

Download and upgrade to latest 4402

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Important:

  • We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.
  • If you have enabled high availability, please read this before applying the service pack.

Instructions to apply Service Pack

  • 1Shut down M365 Security Plus
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Stop M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Security Plus".
  • 2Execute the stopDB.bat file under <M365 Security Plus>\bin directory.
  • 3Backup M365 Security Plus by zipping the contents of M365 Security plus installation directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Security Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 8Click Close and then Exit to quit Update Manager tool.
  • 9Start M365 Security Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Start M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Security Plus" → Start

Note:

  • If you need to apply more than one service pack, follow the same instructions for each installation.
  • If you have enabled high availability, then follow the steps given below:
    1. Shut down both the primary and standby servers.
    2. Follow steps (2) through( 8) given above, and apply the service pack in both the servers.
    3. Start both the primary and standby servers.

How do I find my current build number?

  • Log in to the M365 Security Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Security Plus Support at any time for assistance in upgrading M365 Security Plus to the latest version.

A Complete Microsoft 365 Security Solution