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  • How do I find out my Build number?
  • 1 Log in to the M365 Security Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

    how-do-find-build-number

M365 Security Plus Service Pack

     
If your Build Number is update to Build Number
4400 through 4420

Download and update to latest 4421

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Important:

  • We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply Service Pack

  • 1Shut down M365 Security Plus
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Stop M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Security Plus".
  • 2Execute the stopDB.bat file under <M365 Security Plus>\bin directory.
  • 3Backup M365 Security Plus by zipping the contents of M365 Security plus installation directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Security Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 8Click Close and then Exit to quit Update Manager tool.
  • 9Start M365 Security Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Start M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Security Plus" → Start

Note:

  • If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

  • Log in to the M365 Security Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Security Plus Support at any time for assistance in updating M365 Security Plus to the latest version.

A Complete Microsoft 365 Security Solution