Support
 
PhoneGet Quote
 
Support
 
US Sales: +1 888 720 9500
US Support: +1 844 245 1108
Intl: +1 925 924 9500
Aus: +1 800 631 268
UK: 0800 028 6590
CN: +86 400 660 8680

Direct Inward Dialing: +1 408 916 9890

 
 
 
close-but
  • How do I find out my Build number?
  • 1 Log in to the M365 Security Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"
how-do-find-build-number

M365 Security Plus Service Pack

     
If your Build Number is Update to build number
4600 through 4608

Download and update to latest 4609

4500 through 4543

Download and update to 4600

4400 through 4425

Download and update to 4500

spack-arrow
  • If your build number isUpdate to build numberSHA256 Checksum hash value
  • 4600 to 4608Download and update to 4609d4bb7506e4077ff43b24ddf446b798260ea179fdf026b3fcc7d021e7941fae07
  • 4500 to 4543Download and update to 4600b9b763860cc8d2fde80d184b4eca1dd828655c6daa0044c25073a77391e2d9ad
Important:
  • We strongly recommend you take backups before applying the service pack. This helps prevent accidental loss of data.

Instructions to apply Service Pack

  • 1Shut down M365 Security Plus:
    • If the product is running as an application, click Start > All Programs > M365 Security Plus > Stop M365 Security Plus.
    • If the product is running as a Windows service, click Start > Run. Type services.msc and stop ManageEngine M365 Security Plus.
  • 2Execute the stopDB.bat file stored in the <M365 Security Plus>\bin directory.
  • 3Back up M365 Security Plus by zipping the contents of the <M365 Security Plus> directory.
  • 4If you're using Microsoft SQL Server, take a backup of the database.
  • 5Open Command Prompt as an administrator and execute the UpdateManager.bat file stored in the <M365 Security Plus>\bin directory.
  • 6Click Browse and select the service pack (.ppm) file that you downloaded.
  • 7Click Install. Depending on the amount of data to be migrated, the installation procedure might take a few minutes. Please do not terminate the process prematurely. The certificate required to verify the service pack's integrity will be automatically imported by the product.

    If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.

  • 8Start M365 Security Plus:
    • If the product runs as an application, click Start > All Programs > M365 Security Plus > Start M365 Security Plus.
    • If the product runs as a Windows service, click Start > Run. Type services.msc and start ManageEngine M365 Security Plus.

Steps to import the security certificate

Note:
  • If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

  • Log in to the M365 Security Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Security Plus Support at any time for assistance in updating M365 Security Plus to the latest version.

A Complete Microsoft 365 Security Solution