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  • How do I find out my Build number?
  • 1 Log in to the M365 Security Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"
how-do-find-build-number

M365 Security Plus Service Pack

     
If your Build Number is update to Build Number
4500 through 4508

Download and update to latest 4509

4400 through 4425

Download and update to 4500

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Important:
  • We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply Service Pack

  • 1Shut down M365 Security Plus
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Stop M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Security Plus".
  • 2Execute the stopDB.bat file under <M365 Security Plus>\bin directory.
  • 3Backup M365 Security Plus by zipping the contents of M365 Security plus installation directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Security Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely. In this stage, the certificate to verify service pack integrity is automatically imported by the Update Manager.
  • 8In case the automatic certificate import fails, please import the certificate manually. Else Click Close and then Exit to quit Update Manager tool.
  • 9Start M365 Security Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Start M365 Security Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Security Plus" → Start

Steps to manually import the security certificate

  • 1Download the certificate by clicking on this link.
  • 2Once download, click on Import Certificate in the UpdateManager to open the Import Certificate wizard.

    Import Certificate

  • 3Now, click Browse and select the downloaded certificate file.

    Import Certificate

  • 4Click Import.

    Import Certificate

  • 5Once imported, click Browse and select the downloaded .ppm file.

    Import Certificate

  • 6Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 7Once the installation is complete, click Close.
  • 8Click Exit to quit Update Manager tool.
  • 9Now, start M365 Security Plus to use the updated build.
Note:
  • If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

  • Log in to the M365 Security Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Security Plus Support at any time for assistance in updating M365 Security Plus to the latest version.

A Complete Microsoft 365 Security Solution