• How do I find out my Build number?
• 1 Log in to the M365 Security Plus web client, and click the "License" link in the top pane.
• 2 You will find the "Build" number mentioned below the "Product Version"

M365 Security Plus Service Pack

 

• Update Path Finder
• Service Pack path to the latest version
•  
• How can I find build number?

If your Build Number is	update to Build Number
4500 through 4508	Download and update to latest 4509
4400 through 4425	Download and update to 4500

Important:

• We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply Service Pack

• 1Shut down M365 Security Plus
  • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Stop M365 Security Plus.
  • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Security Plus".
• 2Execute the stopDB.bat file under <M365 Security Plus>\bin directory.
• 3Backup M365 Security Plus by zipping the contents of M365 Security plus installation directory.
• 4In case of MS SQL Database Server, take a backup of the database also.
• 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Security Plus>\bin directory.
• 6Click Browse and select the .ppm file that you have downloaded.
• 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely. In this stage, the certificate to verify service pack integrity is automatically imported by the Update Manager.
• 8In case the automatic certificate import fails, please import the certificate manually. Else Click Close and then Exit to quit Update Manager tool.
• 9Start M365 Security Plus.
  • If the product runs as an application, click on Start → All Programs → M365 Security Plus → Start M365 Security Plus.
  • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Security Plus" → Start

Steps to manually import the security certificate

• 1Download the certificate by clicking on this link.
• 2Once download, click on Import Certificate in the UpdateManager to open the Import Certificate wizard.

  

• 3Now, click Browse and select the downloaded certificate file.

  

• 4Click Import.

  

• 5Once imported, click Browse and select the downloaded .ppm file.

  

• 6Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
• 7Once the installation is complete, click Close.
• 8Click Exit to quit Update Manager tool.
• 9Now, start M365 Security Plus to use the updated build.

How do I find my current build number?

• Log in to the M365 Security Plus web client.
• Click on the License link at the top right corner.
• Find the Build number.

Need Help?

You can contact M365 Security Plus Support at any time for assistance in updating M365 Security Plus to the latest version.