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  • How do I find out my Build number?
  • 1 Log in to the M365 Security Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"
how-do-find-build-number

M365 Security Plus Service Pack

     
If your Build Number is Update to build number
4500 through 4518

Download and update to latest 4519

4400 through 4425

Download and update to 4500

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Important:
  • We strongly recommend you take backups before applying the service pack. This helps prevent accidental loss of data.

Instructions to apply Service Pack

  • 1Shut down M365 Security Plus:
    • If the product runs as an application, click Start > All Programs > M365 Security Plus > Stop M365 Security Plus.
    • If the product runs as a Windows service, click Start > Run. Type services.msc and stop ManageEngine M365 Security Plus.
  • 2Execute the stopDB.bat file stored in the <M365 Security Plus>\bin directory.
  • 3Back up M365 Security Plus by zipping the contents of the <M365 Security Plus> directory.
  • 4If you're using Microsoft SQL Server, take a backup of the database, too.
  • 5Open the Command Prompt as an administrator and execute the UpdateManager.bat file stored in the <M365 Security Plus>\bin directory./li>
  • 6Click Browse and select the PPM file (service pack file) that you downloaded.
  • 7Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate the process prematurely. The certificate required to verify the service pack's integrity will be automatically imported by the Update Manager.
  • 8If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.
  • 9Start M365 Security Plus:
    • If the product runs as an application, click Start > All Programs > M365 Security Plus > Start M365 Security Plus.
    • If the product runs as a Windows service, click Start > Run. Type services.msc and start ManageEngine M365 Security Plus.

Steps to manually import the security certificate

  • 1Download the certificate by clicking on this link.
  • 2Once download, click on Import Certificate in the UpdateManager to open the Import Certificate wizard.

    Import Certificate

  • 3Now, click Browse and select the downloaded certificate file.

    Import Certificate

  • 4Click Import.

    Import Certificate

  • 5Once imported, click Browse and select the downloaded .ppm file.

    Import Certificate

  • 6Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 7Once the installation is complete, click Close.
  • 8Click Exit to quit Update Manager tool.
  • 9Now, start M365 Security Plus to use the updated build.
Note:
  • If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

  • Log in to the M365 Security Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Security Plus Support at any time for assistance in updating M365 Security Plus to the latest version.

A Complete Microsoft 365 Security Solution