Single app mode for iOS devices

Introduction

Mobile Device Manager Plus (MDM) supports single app mode for iOS devices which lets you lock down devices to a specific app. Single app mode can be beneficial in the following cases - self check-in kiosks at airports; point-of-sale (POS) terminals at self service restaurants; dedicated displays used for advertising, and much more. Whenever a device is intended to serve a single purpose, you can ensure that it can run only the specific app which is whitelisted by your IT administrator. Within MDM, single app mode is referred to as Kiosk mode.

With single app mode, you can ensure users can neither leave the whitelisted app to access other apps nor view/modify settings on the iOS device. Suppose you have deployed iOS digital signage devices in your organization, you would not want its users to exit the designated app, modify the default settings, or lock/turn off the device. By enabling single app mode, you can restrict hardware buttons and certain features which are native to iOS devices, such as Mono Audio, VoiceOver, Assistive touch, etc.

Mobile Device Manager Plus supports multi app Kiosk mode as well; you can specify the set of apps you want to provision under Kiosk. Similarly, you can restrict users to the specific set of apps whitelisted by your IT administrator. To learn more about Kiosk mode for iOS devices, refer our help document.

NOTE: iOS devices can be provisioned under Kiosk, only if they are Supervised. Click here to learn how to supervise iOS devices.

Steps to enable single app mode on iOS devices:

To enable single app mode on iOS devices, otherwise known as Kiosk mode, follow the  steps given below.

  • On the MDM server, click on the Device Mgmt tab.
  • Select Profiles from the left pane and navigate to Create Profile -> iOS.
  • Provide the Name and Description for the profile and click on Continue.
  • Select Kiosk from the left pane.
  • Now, choose Single App Kiosk type to enable single app mode.
  • In the Allowed App(s) tab, specify the app name. You can additionally allow or restrict users from accessing certain device functionalities or features.
  • Next, Save and Publish the profile.

After creating the Kiosk profile, it must be associated with your iOS devices to bring single app mode into effect. However, it is recommended to test the profile on a test device before associating it with your production environment. You can associate profiles to devices as explained here. For steps to associate profiles to groups, click here.