When it comes to monitoring and managing multiclient networks, ManageEngine OpManager MSP, a powerful MSP software can be the cornerstone for service providers. Its powerful capabilities lets you oversee every single device in your clients’ networks, right down to the most minute details. It also helps combat network issues proactively, which aids in reducing MTTR. By keeping the disaster rate down, MSPs can deliver the best service to their clients and play a bigger part in their clients’ business growth.
Monitor your client network devices constantly to proactively spot performance bottlenecks, device failures, and more. This holistic managed service provider software aids in keeping the MSP team informed of any potential disasters in the environment.Learn more
Prioritize the most pressing problems and mend them promptly. The alerts raised can navigate you to the source of issues directly by providing the precise details you need. This aids in improving the quality of multiclient network fault management.Learn more
Stay on top of client network devices round the clock. You can tailor-make dashboards and NOC views to match your clients’ requirements, and your convenience. This lets you to keep a close watch on critical multiclient network devices from a single window.Learn more
Automate mundane tasks in just a few easy steps to stop everyday maintenance tasks from taking up most of your technicians’ time. You can also reduce manual efforts by automating L1 and L2 troubleshooting operations, with this MSP software, which lets you accelerate the troubleshooting process.Learn more
Stay updated on the configuration changes made in your client networks with the NCM add-on. The add-on will also help you remain compliant with the most recent industry regulations, detect firmware vulnerabilities to apply necessary patches, and secure your multiclient environment from intrusions.Learn more
Prioritize and manage IT incidents and minimize data siloes with an ITSM integration. ITSM functionalities are vital while managing multiple client networks at once. With OpManager MSP’s in-house ITSM integration, you’ll be better able to comply with SLAs and foster the standard of service you need to provide to your clients.Learn more
Know your clients’ networks in detail by keeping track of network operations, identifying potential disasters, overseeing storage consumption, and more—all with this efficient MSP software's out-of-the-box reports. You can also create your own custom set of reports based on your requirements.Learn more
- Network Services Manager, Government Organization
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
- Team Lead, IT Service Industry
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
- NOC Manager in IT Service Industry
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
- CIO in Finance Industry
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
- Principal Engineer in IT Services
"Manage Engine support was helpful and responsive to all our queries"
Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office process.
One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.
Industry: Real Estate
Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations.