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Network Monitoring Basics

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APM Plug-in Overview APM Plug-in FAQs End User Monitoring

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APM plug-in is available as a single download file for all editions of OpManager and for all languages.

Before you proceed, check the prerequisites for installing the APM plug-in.
Prerequisites for installing APM plug-in

DownloadAPM Plug-in.exe

Other download options
Installation Instructions
System Requirements
Service Pack Upgrade

Read and accept the License Agreement before downloading this software.

Other Download Options

Windows

APM Plug-in 32 Bit
APM Plug-in 64 Bit

Linux

APM Plug-in 32 Bit
APM Plug-in 64 Bit

Instructions to apply APM plug-in

Download OpManager's APM plug-in file to OpManager server
Shutdown OpManager Service.
Double click OpManager's APM plug-in exe file. (You have to install APM plug-in in OpManager server only)
Follow the on-screen instructions to complete the installation process.
Start the OpManager Service.

Prerequisites:

To install this plugin, your OpManager build number must be greater than 12.4.046. If you're in any of these builds, you need to upgrade to a stable version as mentioned below:

Your OpManager build number	Stable release version	PPM link
12.4.046 and below	12.4.047	Latest service pack available in OpManager's service pack page
12.4.050 to 12.4.061	12.4.062
12.4.065 to 12.4.069	12.4.070 and above

For versions earlier than 12.4.046, please contact opmanager-support@zohocorp.com to upgrade to the latest service pack.

How can I find the Build number of OpManager?

In the Web Client click the "About" link on top right of the page.
You should see the Build number mentioned in the last line.
Check the following image guide to locate the build number.

Locate OpManager Build number

System Requirements:

The recommended hardware requirements for installing and running APM Plug-in are as follows:

No. of Monitors to be monitored	Processor	RAM	Hard-disk Space
Upto 250 monitors (with medium load on the monitored servers)	1.4 GHz	2 GB	20 GB
250 - 1000 monitors - Enterprise Edition Setup (One Admin & 2-3 Managed Servers)	1.8 GHz	2 GB	40 GB
1000 monitors & above - Enterprise Edition Setup (One Admin & 4 Managed Servers and above)	Dual processor 1.8 * 2 GHz	2 GB - Managed Server	100 GB or higher based on monitors

The recommended software requirements for installing and running APM Plug-in are as follows:

Supported Operating Systems	Supported Browsers
Windows 7, Windows Server 2003,2008,2012 RedHat Linux 8.0 and above Enterprise Linux 2.1 and above Debian/Suse/Ubuntu/Mandriva/CentOS/Fedora Core	Internet Explorer 8.0 and above FireFox 7.x and above Google Chrome v22.0 and above

Service Pack Upgrade

Customers already using the APM Plug-in can upgrade to the latest version, by downloading the latest service pack of Applications Manager.

Steps to find the build number of the APM Plug-in

In the OpManager console, click on the Apps tab.
Click the sub tab, Admin.
Move to the bottom of the page and click the Support icon.
Check the installation information to locate the build number of the APM Plug-in.