Hardware and Software Requirements


This section lists the system requirements for installing and working with Applications Manager.


Hardware Requirements

The performance of Applications Manager depends considerably on the CPU and memory of the system. The following table describes the recommended configuration of the system running the product.

Up to 250 monitors (with medium load on the monitored servers)

Operating PlatformProcessor SpeedMemory*Hard Disk Space Required
Windows / Linux 2.4 GHz and above 4 GB RAM 60 GB

250 - 1000 monitors - Enterprise Edition Setup (One Admin & 2-3 Managed Servers)

Per Managed Server/Admin Server

Operating PlatformProcessor SpeedMemory*Hard Disk Space Required
Windows / Linux Dual Core, 2.4 GHz and above 8 GB RAM 80 GB

1000 monitors and above - Enterprise Edition Setup (One Admin & 4 Managed Servers and above)

Per Managed Server/Admin Server

Operating PlatformProcessor SpeedMemory*Hard Disk Space Required
Windows / Linux Quad Core, 2.4 GHz and above 16 GB RAM - Managed Server 100 GB or higher based on monitors

*The above mentioned memory does not include memory used by OS which should account for another 4 GB
*If number of Managed Servers are high, 16 GB RAM for the Admin Server is recommended.

Note: It is recommended to read the Best Practices Guide before going into production.

End User Monitoring System Requirements (for the machine where EUM Agent is to be deployed)

EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Mac machine - 8 GB RAM, 40 GB HD. EUM Agents for Internet Explorer based RBM (deprecated) have to be installed on a dedicated Windows machine - 4 GB RAM, 40 GB HD with Internet Explorer 6, 7 or 8 (32 bit). However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server). Know more about Real Browser Monitor. Know more about End User Monitoring.

Software Requirements

SoftwareEvaluationProduction
Windows OS Windows 10/8/7 (or) Windows Server 2019/ 2016/ 2012 R2/ 2012 64-bit version of Windows Server 2019/ 2016/ 2012 R2/ 2012
Linux OS CentOS/ Debian/ Fedora/ openSUSE/ Oracle Linux/ RHEL (6 and above)/ SUSE Linux Enterprise/ Ubuntu 64-bit version of CentOS/ Oracle Linux/ RHEL (6 and above)/ SUSE Linux Enterprise
Browsers Chrome/ Firefox/ Edge/ IE11.
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies
Chrome (preferred)/ Firefox/ Edge/ IE11.
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies

User Privilege: In Windows, Administrator privileges required for Applications Manager installation.

Note: Do take a look at the Windows vs Linux Downloads page. Compare the capabilities of Windows and Linux variations before proceeding to download the product.

Supported Database Backends

Applications Manager supports PostgreSQL and MS SQL database backends for storing all the configuration information and data collected.

  • PostgreSQL comes bundled with your download of Applications Manager from Build 11000. We support PostgreSQL Versions upto 9.3.5 for backend.
  • The supported Microsoft SQL database versions that you may use are: 64-bit version of Microsoft SQL Servers 2012/ 2014/ 2016/ 2017/ 2019 (SQL Standard / Enterprise Edition). It is also recommended that the SQL server and Applications Manager are in the same LAN.

SQL Server Collation : Any case-insensitive collation. For Chinese Installation use Chinese_PRC_CI_AS, Japanese Installation use collation setting (Japanese_CI_AS)

Note: Support for existing customers with MySQL database has been depcreated from March 31, 2017. Refer this post for details.

Enterprise Edition Limitations

Maximum Load Capacity Per Probe:

Light Load Category: Application Servers, Cloud Apps, Web Servers, Mail Servers, Services, Custom Monitors
Heavy Load Category: Servers, ERP, Database Servers, Virtualization, Converged Infrastructure, Middleware / Messaging

Only Light Load Monitors = 300 Monitors
Only Heavy Load Monitors = 200 Monitors
Medium Load Monitors = 250 Monitors (100 Heavy Load + 150 Light Load)

Note:
  • The maximum number of monitors an Admin server can handle is up to 10000 monitors (200 Probes / Admin).
  • The limit might vary based on the amount of data being collected in the Managed Server, and the Network Latency between the Admin and the Managed Servers.

General Information

  • In Windows installation the ManageEngine installation directory (by default: C:\Program Files\ManageEngine\AppManager), database directory and related process should be excluded from antivirus scanning.