System Requirements

This section lists the system requirements for installing and working with Applications Manager.

Hardware Requirements

The performance of Applications Manager depends considerably on the CPU and memory of the system. The following table describes the recommended configuration of the system running the product.

Edition Number of Monitors Processor Memory* Hard Disk
Professional Edition/Plugin Professional Edition 1 to 100 2 Core / 2.0 GHz and above 4 GB RAM 100 GB & above
101 to 250 2 Core / 2.0 GHz and above 8 GB RAM 150 GB & above
251 to 500 4 Core / 2.0 GHz and above 12 GB RAM 200 GB & above
Enterprise Edition/ Plugin Enterprise Edition 250 to 1000
1 Admin & 2-3 Managed servers		 4 Core / 2.0 GHz and above 12 GB RAM 200 GB & above per instance
1001 to 10000
1 Admin & 2-20 Managed servers		 4 Core / 2.0 GHz and above 16 GB RAM 200 GB & above per instance

* The above mentioned memory does not include memory used by OS which should account for another 4 GB.
* If number of Managed Servers are high, 16 GB RAM for the Admin Server is recommended.

Note: It is recommended to read the Best Practices Guide before going into production.

End User Monitoring System Requirements (for the machine where EUM Agent is to be deployed)

EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. EUM Agents for Microsoft Edge based RBM monitors have to be installed on a dedicated Windows - 8 GB RAM, 40 GB HD. EUM Agents for Chrome based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server).

 
Limitation: Maximum allowed EUM Agents per Applications Manager instance is 20.

Know more about End User Monitoring

Know more about Real Browser Monitoring

Software Requirements

Software Evaluation Production
Windows OS Windows 11/10/8 (or) Windows Server 2022/ 2019/ 2016/ 2012 R2/ 2012 64-bit version of Windows Server 2022/ 2019/ 2016/ 2012 R2/ 2012
Linux OS CentOS (7.x)/ Debian/ Fedora/ openSUSE/ Oracle Linux/ RHEL (7 and above)/ SUSE Linux Enterprise/ Ubuntu 64-bit version of CentOS (7.x)/ Oracle Linux/ RHEL (7 and above)/ SUSE Linux Enterprise
Browsers Chrome/ Firefox/ Edge
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies		 Chrome (preferred)/ Firefox/ Edge
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies

User Privilege: In Windows, Administrator privileges required for Applications Manager installation.

Note: Do take a look at the Windows vs Linux Downloads page. Compare the capabilities of Windows and Linux variations before proceeding to download the product.
 

Supported Database Backends

Applications Manager supports PostgreSQL and MS SQL database backends for storing all the configuration information and data collected.

PostgreSQL

PostgreSQL comes bundled with your download of Applications Manager from Build 11000. We support PostgreSQL versions up to 10.18 (for 32-bit installation) and 11.14 (for 64-bit installation) for the backend. For Applications Manager with PostgreSQL database backend, there will be two more additional users (dbuser and rouser) created along with the existing PostgreSQL user.

User Name Description Required Privileges
dbuser Used in case users do not want to use the SUPERUSER privilege for the Applications Manager database.
  • CREATE DB
  • LOGIN
  • REPLICATION
  • NO ROLE CREATION
rouser Used to query the database from Applications Manager QueryTool option, in order to avoid users to execute UPDATE, DELETE, INSERT and ALTER type of queries.
  • LOGIN/CONNECT
  • SELECT PRIVILEGES

For normal installations, user account of 'dbuser' will be used in the database_params.conf file instead of 'postgres' user. However, for service pack installations, 'postgres' user will be used by default and other two users will be created on very first startup of Applications Manager after service pack upgrade.

MS SQL

The supported Microsoft SQL database versions that you may use are: 64-bit version of Microsoft SQL Servers 2012/ 2014/ 2016/ 2017/ 2019 (SQL Standard / Enterprise Edition). It is also recommended that the SQL server and Applications Manager are in the same LAN.

SQL Server Collation : Any case-insensitive collation. For Chinese Installation use Chinese_PRC_CI_AS, Japanese Installation use collation setting (Japanese_CI_AS)

Note: Support for existing customers with MySQL database has been depcreated from March 31, 2017. Refer this post for details.

Enterprise Edition Limitations

Maximum Load Capacity Per Probe:

Light Load Category: Application Servers, Cloud Apps, Web Servers, Mail Servers, Services, Custom Monitors
Heavy Load Category: Servers, ERP, Database Servers, Virtualization, Converged Infrastructure, Middleware / Messaging

Only Light Load Monitors = 300 Monitors
Only Heavy Load Monitors = 200 Monitors
Medium Load Monitors = 250 Monitors (100 Heavy Load + 150 Light Load)

Note:
  • The maximum number of monitors an Admin server can handle is up to 10000 monitors (200 Probes / Admin).
  • The limit might vary based on the amount of data being collected in the Managed Server, and the Network Latency between the Admin and the Managed Servers.