System Requirements


This section lists the system requirements for installing and working with Applications Manager.


Hardware Requirements

The performance of Applications Manager depends considerably on the CPU and memory of the system. The following table describes the recommended configuration of the system running the product.

Edition Number of Monitors Processor Memory* Hard Disk
Professional Edition/Plugin Professional Edition 1 to 100 2 Core / 2.0 GHz and above 4 GB RAM 100 GB & above
101 to 250 2 Core / 2.0 GHz and above 8 GB RAM 150 GB & above
251 to 500 4 Core / 2.0 GHz and above 12 GB RAM 200 GB & above
Enterprise Edition/ Plugin Enterprise Edition 250 to 1000
1 Admin & 2-3 Managed servers
4 Core / 2.0 GHz and above 12 GB RAM 200 GB & above per instance
1001 to 10000
1 Admin & 2-20 Managed servers
4 Core / 2.0 GHz and above 16 GB RAM 200 GB & above per instance

* The above mentioned memory does not include memory used by OS which should account for another 4 GB.
* If number of Managed Servers are high, 16 GB RAM for the Admin Server is recommended.

Note:
* It is recommended to read the Best Practices Guide before going into production.
* Support for Applications Manager 32 bit installations has been deprecated from March 31,2022. Existing customers refer this post for details.

Cloud VM Hardware Requirements

The following table describes the recommended configuration of the system to deploy Applications Manager on AWS or Azure.

Edition Number of Monitors Processor Memory* Hard Disk AWS recommended instance type Azure recommended instance size
Professional Edition/Plugin Professional Edition 1 to 250 2 Core / 2.0 GHz and above 8 GB RAM 100 GB & above Type: m4.large
vCPU: 2
Memory: 8 GB
Processor: 2.4 GHZ
Size: D2s_v3
vCPU: 2
Memory: 8 GB
Processor: 2.4 GHZ
251 to 500 4 Core / 2.0 GHz and above 12 GB RAM 150 GB & above Type: m4.xlarge
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ
Size: D4s_v3
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ
Enterprise Edition/ Plugin Enterprise Edition 250 to 1000
1 Admin & 2-3 Managed servers
4 Core / 2.0 GHz and above 12 GB RAM 200 GB & above per instance Type: m4.xlarge
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ
Size: D4s_v3
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ
1001 to 10000
1 Admin & 2-20 Managed servers
4 Core / 2.0 GHz and above 16 GB RAM 200 GB & above per instance Type: m4.xlarge
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ
Size: D4s_v3
vCPU: 4
Memory: 16 GB
Processor: 2.4 GHZ

* The above mentioned memory does not include memory used by OS which should account for another 4 GB.
* If number of Managed Servers are high, 16 GB RAM for the Admin Server is recommended.

End User Monitoring System Requirements (for the machine where EUM Agent is to be deployed)

EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. EUM Agents for Microsoft Edge based RBM monitors have to be installed on a dedicated Windows - 8 GB RAM, 40 GB HD. EUM Agents for Chrome based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server).

 
Limitation: Maximum allowed EUM Agents per Applications Manager instance is 20.

Best Practices:

  • It is suggested to have a processor with 4 cores.
  • A single EUM Agent can handle up to 15 to 20 RBM monitors simultaneously (varies based on the load)

Know more about End User Monitoring

Know more about Real Browser Monitoring

Software Requirements

Software Evaluation Production
Windows OS Windows 11/10/8 (or) Windows Server 2022/ 2019/ 2016/ 2012 R2 Windows Server 2022/ 2019/ 2016/ 2012 R2
Linux OS CentOS (7.x)/ CentOS Stream (8 and above)/ Debian/ Fedora/ openSUSE/ Oracle Linux/ RHEL (7 and above)/ SUSE Linux Enterprise/ Ubuntu CentOS Stream (8 and above)/ Debian/ Fedora/ openSUSE/ Oracle Linux/ RHEL (7 and above)/ SUSE Linux Enterprise/ Ubuntu Server
Browsers Chrome/ Firefox/ Edge
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies
Chrome (preferred)/ Firefox/ Edge
For all browsers, enable JavaScript, cookies, working with iframes and third-party cookies

User Privilege: In Windows, Administrator privileges required for Applications Manager installation.

Note: Do take a look at the Windows vs Linux Downloads page. Compare the capabilities of Windows and Linux variations before proceeding to download the product.
 

Supported Database Backends

Applications Manager supports PostgreSQL and Microsoft SQL database backends for storing all the configuration information and data collected.

Note: Support for Applications Manager with MySQL database has been deprecated from March 31,2017. Existing customers refer this post for details.

PostgreSQL

PostgreSQL comes bundled with your download of Applications Manager from Build 11000. We support PostgreSQL versions up to 10.21 (for 32-bit installation) and 11.16 (for 64-bit installation) for the backend. For Applications Manager with PostgreSQL database backend, there will be two more additional users (dbuser and rouser) created along with the existing PostgreSQL user.

User Name Description Required Privileges
dbuser Used in case users do not want to use the SUPERUSER privilege for the Applications Manager database.
  • CREATE DB
  • LOGIN
  • REPLICATION
  • NO ROLE CREATION
rouser Used to query the database from Applications Manager QueryTool option, in order to avoid users to execute UPDATE, DELETE, INSERT and ALTER type of queries.
  • LOGIN/CONNECT
  • SELECT PRIVILEGES

For normal installations, user account of 'dbuser' will be used in the database_params.conf file instead of 'postgres' user. However, for service pack installations, 'postgres' user will be used by default and other two users will be created on very first startup of Applications Manager after service pack upgrade.

MS SQL

The supported Microsoft SQL database versions that you may use are: 64-bit version of Microsoft SQL Servers 2019/ 2017/ 2016/ 2014 (SQL Standard / Enterprise Edition). It is also recommended that the SQL server and Applications Manager are in the same LAN.

SQL Server Collation : Any case-insensitive collation. For Chinese Installation use Chinese_PRC_CI_AS, Japanese Installation use collation setting (Japanese_CI_AS)

From Applications Manager v15000 onwards, Microsoft JDBC driver will be used to establish connection with SQL database server from Applications Manager (except Plugin) by default. However, you can choose between Microsoft JDBC and jTDS JDBC drivers for establishing connection by selecting the required driver under Settings → Server Settings → Database Configuration. For SQL server version 2008 alone, only SQL authentication can be used to establish connection through Microsoft JDBC driver.

Prerequisites for using SQL AlwaysOn Availability Groups as database backend:

Applications Manager also supports SQL AlwaysOn Availability Groups as database backend. To connect to the SQL AlwaysOn, you will need to provide the SQL availability group's DNS name and listener port (usually 1433) in the place of the database details specified during installation.

Note: For proper functionality, we recommend that you create a separate account for Applications Manager in your MS SQL database server. Learn more

Enterprise Edition Limitations

Maximum Load Capacity Per Probe:

Light Load Category: Application Servers, Cloud Apps, Web Servers, Mail Servers, Services, Custom Monitors
Heavy Load Category: Servers, ERP, Database Servers, Virtualization, Converged Infrastructure, Middleware / Messaging

Only Light Load Monitors = 300 Monitors
Only Heavy Load Monitors = 200 Monitors
Medium Load Monitors = 250 Monitors (100 Heavy Load + 150 Light Load)

Note:
  • The maximum number of monitors an Admin server can handle is up to 10000 monitors (200 Probes / Admin).
  • The limit might vary based on the amount of data being collected in the Managed Server, and the Network Latency between the Admin and the Managed Servers.