System Requirements

This section lists the system requirements for installing and working with Applications Manager.

• Hardware Requirements
• End User Monitoring System Requirements
• Software Requirements
• Supported Database Backends
• Enterprise Edition Limitations
• General Information
• Windows vs Linux versions of Applications Manager

Hardware Requirements

The performance of Applications Manager depends considerably on the CPU and memory of the system. The following table describes the recommended configuration of the system running the product.

Up to 250 monitors (with medium load on the monitored servers)

250 - 1000 monitors - Enterprise Edition Setup (One Admin & 2-3 Managed Servers)

Per Managed Server/Admin Server

1000 monitors and above - Enterprise Edition Setup (One Admin & 4 Managed Servers and above)

Per Managed Server/Admin Server

* The above mentioned memory does not include memory used by OS which should account for another 4 GB
* If number of Managed Servers are high, 16 GB RAM for the Admin Server is recommended.

End User Monitoring System Requirements (for the machine where EUM Agent is to be deployed)

EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. EUM Agents for Microsoft Edge based RBM monitors have to be installed on a dedicated Windows - 8 GB RAM, 40 GB HD. EUM Agents for Chrome based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server).

Know more about End User Monitoring

Know more about Real Browser Monitoring

Software Requirements

User Privilege: In Windows, Administrator privileges required for Applications Manager installation.

Supported Database Backends

Applications Manager supports PostgreSQL and MS SQL database backends for storing all the configuration information and data collected.

PostgreSQL

PostgreSQL comes bundled with your download of Applications Manager from Build 11000. We support PostgreSQL versions up to 10.12 (for 32-bit installation) and 11.7 (for 64-bit installation) for the backend. For Applications Manager with PostgreSQL database backend, there will be two more additional users (dbuser and rouser) created along with the existing PostgreSQL user.

For normal installations, user account of 'dbuser' will be used in the database_params.conf file instead of 'postgres' user. However, for service pack installations, 'postgres' user will be used by default and other two users will be created on very first startup of Applications Manager after service pack upgrade.

MS SQL

The supported Microsoft SQL database versions that you may use are: 64-bit version of Microsoft SQL Servers 2012/ 2014/ 2016/ 2017/ 2019 (SQL Standard / Enterprise Edition). It is also recommended that the SQL server and Applications Manager are in the same LAN.

SQL Server Collation : Any case-insensitive collation. For Chinese Installation use Chinese_PRC_CI_AS, Japanese Installation use collation setting (Japanese_CI_AS)

Enterprise Edition Limitations

Maximum Load Capacity Per Probe:

Light Load Category: Application Servers, Cloud Apps, Web Servers, Mail Servers, Services, Custom Monitors
Heavy Load Category: Servers, ERP, Database Servers, Virtualization, Converged Infrastructure, Middleware / Messaging

Only Light Load Monitors = 300 Monitors
Only Heavy Load Monitors = 200 Monitors
Medium Load Monitors = 250 Monitors (100 Heavy Load + 150 Light Load)

General Information

• In Windows installation the ManageEngine installation directory (by default: C:\Program Files\ManageEngine\AppManager), database directory and related process should be excluded from antivirus scanning.