End of support specifications for ManageEngine OpManager

OpManager is continuously enhanced and improved to deliver the best monitoring features and network security in the market. As part of this process, legacy versions of OpManager are gradually phased out, starting with an "end of support" or EOS date announcement.

After the specified EOS date, Users with legacy builds will not be able to renew their annual maintenance support (AMS) or avail technical support. Users can still continue to use OpManager at their own risk until the version's end of life (EOL) date.

There will a considerable time gap between the EOS dates and the EOL dates for a build version. This is done to minimize disruption for the users and give them time to migrate or update to newer versions. However, we strongly recommend timely updates to newer versions if a current build version is listed for end of support.

Why updating to the latest version of OpManager is recommended

We release multiple updates every year to ensure that OpManager remains up-to-date and secure. Users who are still using very old versions of OpManager will have to perform multiple updates to upgrade to the latest version. This is a challenging endeavor that we do not recommend. With timely updates, users don't have to face such hassles and can enjoy the following advantages.

  1. Latest authentication, encryption, and data protection features.
  2. Critical fixes for bugs and glitches.
  3. Minimal risk of network security breaches and vulnerabilities.
  4. Latest monitoring features and functionalities.
  5. Prevention of data loss and disruptions.
  6. Support for the latest add-ons and integrations.

EOS dates for OpManager builds and versions

Build Nos.
Year of Release
Support/Maintenance Ends on
OpManager 12.5
12.5.361 to 12.5.664
March 24, 2021
December 31, 2023
OpManager 12.5
12.5.000 to 12.5.360
February 19, 2020
March 31, 2023
OpManager 12.4
12.4.000 to 12.4.196
April 2019
March 31, 2022
OpManager 12.3
12.3.000 to 12.3.329
August 2017
March 31, 2021
OpManager 12.x
12000 to 12200
February 2016
December 31, 2019
OpManager 11.6
June 2015
June 30, 2019
OpManager 11.x
11000 to 11500
September 2013
July 31, 2018
OpManager 10.x
10000 to 10200
March 2013
May 31, 2017
OpManager 9.x
9000 to 9450
November 2011
August 31, 2014
OpManager 8.x
8000 to 8812
February 2009
July 31, 2013
OpManager 7.x
7000 to 7206
May 2007
December 31, 2010
OpManager 6.x
6000 to 6016
December 2005
May 31, 2010
Please be informed that 32 bit installations are no longer available in ManageEngine OpManager. Support for all 32 bit installations was stopped by September 30,2022. We request all users with 32 bit builds to migrate to our 64 bit installations and help us with the process. You can either download the 64 bit installations from here or contact our support team at opmanager-support@managengine.com for any queries regarding migration. To check if your installation is a 32 bit or 64 bit setup, click on the support icon (headphones icon on top shelf), scroll down to the Community and Details' section and select the 'Installation Info tab.
Note: Internet Explorer (IE) support for OpManager has ended as of Jan 31, 2023. Customers are encouraged to move to other newer browsers.

Frequently asked questions

How is end of support different from end of life?


End of support denotes the dates beyond which users can't avail technical support or renew their annual maintenance and support contracts. Users can still continue to use their builds post the EOS date at their own risks. We strongly recommend prompt updates, especially since update paths from very old versions often involves multiple updates and have the risk of data loss.

Is it possible to migrate from versions 10 and below to the latest version?


Are updates free of cost?


If AMS is paid for an older version, is it valid post-update?


How can expired AMS contracts be renewed?


What is the price of AMS contract renewal?

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