ServiceDesk Plus is a Single Point of Contact (SPOC) tool, acting as a hub for users and customers to report and manage issues in an organized and coordinated manner. However, ensuring awesome service delivery does not end there. Gaining complete visibility into the networking environment helps in proactive approach, so the customer does not have to be the first to report issues.
OpManager offers comprehensive monitoring of servers, switches, routers and firewalls in your IT infrastructure with real-time data. Get critical network insights from OpManager dashboard, in-depth network reports, manage network configuration changes, IP addresses and switch ports - all in one console!
Gain complete visibility into your IT infrastructure with
Identify performance bottlenecks and server issues with critical network insights. Proactively monitor your IT infrastructure for faults and ensure an amazing customer experience
Get real-time alerts on server performance, disk utilization
Raise alerts as trouble tickets automatically
Assign tickets to the concerned team in an instant
360° monitoring of your IT infrastructure with OpManager dashboard
Now collaborate with your IT teams and ensure network availability and performance faster than ever!
