ManageEngine PAM360 Migration Pack Download

The latest PAM360 version is 5.2 (5200).

Download Migration Pack

Note: We strongly recommend you to take a backup before the migration to use if there is any accidental loss of data.
From PMP 11200/11201 to PAM360 5200 Migration pack PMP 11200/11201 to PAM360 5200
SHA256 Checksum hash value:
06d6aa0e39c4d2cdb10bc08d453e8a7b3bb0c677a694d7e22e67364e2ac37ccf

High Availability (HA) Setup

Direct installation file for PAM360 5200
From PMP 11003 to PAM360 5100 Migration pack PMP 11003 to PAM360 5100
SHA256 Checksum hash value:
1c487068cdb09a036da74e67b51e7aa7cfa5809972a38dfa066e19dceaae5633
Direct installation file for PAM360 5100
From PMP 11003 to PAM360 5003 Migration pack PMP 11003 to PAM360 5003
SHA256 Checksum hash value:
e1073dbd0cc4f8992d385867e5941b77f1ab5ae9ebefc9dc2d62a81a49ab546d
Direct installation file for PAM360 5003
From PMP 11002 to PAM360 5000 Migration pack PMP 11002 to PAM360 5000
(2795702ec99f961ddc8f651de76a8e1a)
Direct installation file for PAM360 5000

How do I find my build number?

Log in to Password Manager Pro using Privileged Administrator or Administrator account. Access the 'About' option from the user profile menu present at the top right corner of the web interface to know the build number and the version number of your current Password Manager Pro installation.

Instruction to apply the Migration Pack

Windows (PostgreSQL)

  • Backup the current entire Password Manager Pro installation and store it in a folder separately. You can revert to this installation with your settings intact if something goes wrong with the migration.
  • Now, to begin the upgrade, stop the Password Manager Pro service and exit the tray icon.
    Note: In case if you have stored the 'database_params.conf' file in a different location, first copy the file back to the original path, i.e., '<PMP Installation Folder>/conf/' before commencing the upgrade.
  • Shut down the Password Manager Pro service - both primary and secondary, if running. Also, use Task Manager to ensure if the PostgreSQL process is not running.
  • Rename the directory from <PMP Installation Directory>/webapps/PassTrix to <PMP Installation Directory>/webapps/PAM360.
  • Right-click on the Command Prompt and 'Run as Administrator'.
  • Navigate to the '<PMP_Installation_Folder>/bin' directory from the Command Prompt and execute 'UpdateManager.bat'.
  • Click Browse and select the .ppm file you downloaded earlier. Install it.
  • After applying the upgrade packs, start the database using 'startDB.bat'.
  • Copy 'updateDBName.bat' from <PMP Installation Directory>/bin to '<PMP Installation Directory>/pgsql/bin'.
  • To decrypt the database password contact pam360-support@manageengine.com.
  • From the Command Prompt, go to the location '<PMP Installation Directory>/pgsql/bin' and execute 'updateDBName.bat'.
  • To rename the service, execute sc config PMP displayname="ManageEngine PAM360" from Command Prompt.
  • Now start the ManageEngine PAM360 service.
  • If you need any assistance or clarifications, please contact pam360-support@manageengine.com.

Windows (MS SQL)

  • Backup the current entire Password Manager Pro installation and store it in a folder separately. You can revert to this installation with your settings intact if something goes wrong with the upgrade. Also, take a backup of the Password Manager Pro database.
  • Now, to begin the upgrade, stop the Password Manager Pro service and exit the tray icon.
  • Shut down the Password Manager Pro service - both primary and secondary, if running.
  • Additionally, if you have configured High Availability, it is required to delete the 'subscriptions' and 'publications' related to the product replication data and also disable 'publishing and distribution'. To do this, log in to the MS SQL Server management studio and delete the files/folders as explained in the screenshots below. Skip this step if High Availability is not configured.

1. Deleting Subscription
First, navigate to Replication >> Local Publications >> <Name of PMP database:PMP-HA>. You will see a file with <PMP server name>. <Name of PMP database>. Right click the file and press 'Delete' in the menu.

 

2. Deleting Publication
Then, navigate to Replication >> Local Publications >> <Name of PMP database:PMP-HA>. Right click the folder <Name of PMP database:PMP-HA> and press 'Delete' in the menu.

 

3. Disabling Publishing   Distribution
Then, right click the 'Replication' folder and click the option "Disable Publishing and Distribution".

 

Once you have completed the above steps related to MS SQL server, you can proceed to applying the upgradepack.

Applying Upgrade pack

  • Rename the directory from '<PMP Installation Directory>/webapps/PassTrix' to '<PMP Installation Directory>/webapps/PAM360'.
  • From the Command Prompt, go to the '<PMP_Installation_Folder>/bin' directory and execute 'UpdateManager.bat'.
  • If you had opted for 'Windows Authentication' during the MS SQL server configuration for Password Manager Pro, start the Command Prompt using the service account used to configure the Password Manager Pro service to connect to the SQL server. In other words, instead of running as Administrator, run as the service account.
  • To identify whether the account used is a service or an SQL account, go to the '<PMP_Installation_Folder>/conf' directory and open the 'database_params.conf' file. If you do not find a username and password in the file, then Password Manager Pro is using Windows Authentication, which means you need to run the Command Prompt with the service account privilege.
  • Click Browse and select the .ppm file that you downloaded earlier. Install it.
  • To rename the service, execute sc config PMP displayname="ManageEngine PAM360" from Command Prompt.
  • Now start the ManageEngine PAM360 service.
If you need any assistance or clarifications, please contact pam360-support@manageengine.com.

Linux(Headless)

  • Backup the current entire Password Manager Pro installation and store it in a folder separately. You can revert to this installation with your settings intact if something goes wrong with the upgrade.
  • Now, to begin the upgrade, stop the Password Manager Pro service using the command '/etc/init.d/pmp-service stop'.
    Note: In case if you have stored the 'database_params.conf' file in a different location, first copy the file back to the original path, i.e., '<PMP Installation Folder>/conf/' before commencing the upgrade.
  • Shut down the Password Manager Pro service - both primary and secondary, if running. Also, use Task Manager to ensure if the PostgreSQL process is not running.
  • Rename the directory from <PMP Installation Directory>/webapps/PassTrix to <PMP Installation Directory>/webapps/PAM360.
  • From the Terminal, navigate to the '<PMP_Installation_Folder>/bin' directory.
  • Execute the command 'sh UpdateManager.sh -c' (To run the Update Manager in the CLI mode).
  • Press 'i' to install. Supply the full path of the upgrade pack and wait for the upgrade to complete until the message "Service Pack applied successfully" is displayed.
  • After applying the upgrade packs, start the database using the command 'sh startDB.sh'.
  • Copy 'updateDBName.sh' from '<PMP Installation Directory>/bin' to '<PMP Installation Directory>/pgsql/bin'.
  • From the Command Prompt, go to the location '<PMP Installation Directory>/pgsql/bin' and execute 'sh updateDBName.sh'.
  • To decrypt the database password contact pam360-support@manageengine.com.
  • To install the PAM360 service, from the Command Prompt, go to the location '<PMP Installation Directory>/bin' and execute sh pam360.sh install
  • Now start the PAM360 service, using /etc/init.d/pam360-serice start.
If you need any assistance or clarifications, please contact pam360-support@manageengine.com.