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Knowledge Base

Backup and recovery add-on FAQs

The backup and recovery add-on in ADManager Plus offers backup and restoration capabilities for AD and Google Workspace objects. It helps protect your AD and Google Workspace objects in case of accidental deletion, modification, or any other incident.

Here are some of the frequently asked questions regarding the backup and recovery add-on:

  1. Does ADManager Plus' licensing include the backup and recovery feature?

    No. To use the backup and recovery feature, you have to purchase it as an add-on. Purchase the add-on here.

  2. How is the backup and recovery add-on of ADManager Plus licensed?

    It is licensed based on the number of AD and Google Workspace user objects you wish to back up. For example, if you've purchased the add-on for 500 users, you can back up 500 AD users and 500 Google Workspace users.

  3. Do I have to get different licenses for my AD groups and computers?

    No, the backup and recovery add-on is licensed based on the number of enabled users and not on any other AD objects. You can back up AD groups and computers without purchasing the add-on.

  4. Does the license include disabled users?

    Only enabled users are considered for the license. Disabled users can still be backed up, because ADManager Plus backs up all AD objects, including disabled users, by default.

  5. I have not purchased the add-on. Will I still be able to back up my AD environment and Google Workspace users?

    For AD, you can still back up all objects, but there will be a few limitations.

    You will not be able to:

    • Manually trigger incremental backups.
    • Perform full backups.
    • Perform bulk object restorations.
    • Enable backups for more than one domain.
    • Edit backup settings.
    • Run backups on a daily basis (you can only run backups weekly).

    For Google Workspace, you can back up only up to 5 users.

  6. How do I find the number of user objects in my domain to purchase a license?

    In ADManager Plus, you can get the number of enabled users from the Enabled Users report (Reports → Logon Reports → Enabled users).

    You can also use PowerShell to find the number of enabled users in your AD environment:

    • Open PowerShell in your domain controller.
    • Run the following command: (get-aduser -filter *|where{$_.enabled -eq "True"}).count
  7. How is the Google Workspace backup for ADManager Plus licensed?

    The licensing is based on the number of users you wish to back up. You can use the license to back up both AD objects and Google Workspace users. For example, with the Backup and Recovery add-on license for 500 users, you can back up 500 users in Google Workspace and 500 users in Active Directory.


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