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Knowledge Base

How to Disable Inactive Users Periodically and Reuse their Office 365 Licenses?

Using ADManager Plus, you can identify the inactive Office 365 users and revoke their licenses. Once the licenses have been freed up, they can be assigned to active users.

Below are the steps to identify inactive users and revoke license from them:

  1. Click Office 365 tab.
  2. Under Reports section -> User Reports, click Inactive users.
  3. Click the desired Office 365 account and time period. Click Generate.
  4. Select the desired users and click Revoke All Licenses button.
  5. To disable these users, export the report in CSVDE file format.
  6. Under Management -> User Management -> Enable/Disable users.
  7. Choose Disable option from the drop down list. Select the domain and OU.
  8. Click the CSV Import radio button and browse to import the file exported in step 5.
  9. Select the desired users or Check All option and click Apply.

To assign the freed up licenses to active users:

  • Click Office 365 tab.
  • Under Management -> License Management -> Assign/Remove licenses
  • Select Add license and choose the desired license(s). Select the location and desired Office 365 tenant.
  • Select the desired users or Check All option and click Apply.


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