Phone Live Chat
US: +1 888 720 9500
US: +1 800 443 6694
Intl: +1 925 924 9500
Aus: +1 800 631 268
UK: 0800 028 6590
CN: +86 400 660 8680

Direct Inward Dialing: +1 408 916 9393

Knowledge Base

How to Export Templates/Schedules/ Technician Settings to Different AD Instance?

If you install ADManager Plus in a new location, you can export the templates, schedules created, and the technician details in the old instance to the new location by following these steps:

  1. Stop the old instance of ADManager Plus.
    1. Start ? All Programs ? ADManager Plus ? Stop ADManager Plus (or)
    2. Start ? Run ? services.msc ? Stop 'ManageEngine ADManager Plus' service.
  2. Open Command Prompt (run as Administrator), navigate to the following path, C:\Program Files\ManageEngine\ADManager Plus
    1. Run 'backupDB.bat' file to back up the database of your old installation. This will create a folder named 'Backup' in the ADManager Plus installation folder (C:\Program Files\ManageEngine\ADManager Plus). This folder will store the database values in compressed password protected file format (Example: OfflineBackup_20161129235853.ezip).
  3. Copy the downloaded database backup file to the new ADManager Plus server location: <Installation Drive>\ADManager Plus\bin (For example: C:\ManageEngine\ADManager Plus\bin).
  4. Open Command Prompt (run as Administrator), navigate to the following path, C:\ManageEngine\ADManager Plus\bin and execute the 'restoreDB.bat' file using the compressed database file.
    1. For example: restoreDB.bat OfflineBackup_20161129235853.ezip -p
  5. When it prompts for a password enter the reverse string of the backup file name.
    1. For example,
    2. File Name: OfflineBackup_20161129235853
    3. Reverse String: 35853292116102_pukcaBenilffO
  6. To start the product, click Start ? All Programs ? ADManager Plus ? Start ADManager Plus.

After this, manually copy the below folders from the old location to the new location.

  • logs (rename and copy it to the new location)
  • audit-data
  • backup (Last three backups would suffice)


Request Support

Need further assistance? Fill this form, and we'll contact you rightaway.

  • Name
  • Email*
  • Phone Number
  • Country
  • Problem Description
    By clicking 'Submit', you agree to processing of personal data according to the Privacy Policy.

Select a language to translate the contents of this web page:

ADManager Plus Trusted By

The one-stop solution to Active Directory Management and Reporting
Email Download Link