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Knowledge Base

How to granularly delegate attributes to a help desk technician

Steps to granularly delegate attributes to a help desk technician in ADManager Plus

  1. Log in to ADManager Plus and navigate to the Delegationtab.
  2. Navigate to Help Desk Delegation > Help Desk Roles.
  3. Click the Edit icon in the Actions column of the existing help desk role that you would like to modify.
  4. Click the User Attribute Privileges option in the Create Users section and check the user attributes that the technicians will be able to configure while creating users and clickOK.
  5. Click the plus sign (+) next to an attribute and select the attribute's properties that technicians will be able to configure while modifying users.
  6. Click Update.

Steps to granularly delegate attributes to a help desk technician

 

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