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Knowledge Base

Prerequisites to Create User Mailbox in Exchange 2007.

The following are the prerequisites for creating a mailbox in Exchange 2007.


  1. A 64 bit Edition of ADManager Plus should be installed on a compatible machine. (You can find the architecture of the existing installation from the 'Product.conf' file located at \ManageEngine\ADManager Plus\conf). You can download the 64 bit Edition of ADManager Plus here.
  2. To create Mailbox Enabled Users in Exchange 2007, you would require the corresponding version of Exchange Management Console (EMC) in the same machine where ADManager Plus is installed, failing which the legacy Mailbox will be created.
  3. If ADManager Plus is running in console mode, then you must log on to the machine as an administrator (Exchange administrator).
  4. If ADManager Plus is installed as service, then configure the service account with administrator (Exchange administrator) privileges by following these steps,
    • Navigate to Start > Run > services.msc.
    • Locate the ManageEngine ADManager Plus service.
    • Right click ManageEngine ADManager Plus and select Properties.
    • Under the Log On tab, Provide the Username and Password in the This Account section.

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