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e-know.net refines its customer billing routine with ADManager Plus

About eKnow

e-know.net is a UK-based managed service provider (MSP) specializing in Application Hosting, Software as a Service (SaaS), and virtual/hosted desktops. Headquartered in Arlington, Virginia, EKNOW, Inc. provides enterprise-level software-as-a-service (SaaS) tools designed to streamline mergers, acquisitions (M&A), due diligence, and post-merger integration.

Company

eKnow

Industry

IT

Location

USA

Employee

100+

Business challenges

The billing process was turning into a major headache for the company.

  • With almost 6500 users, the accuracy of customer billing was crucial for e-know.
  • Itemized bills for individual customers was a mandatory requirement.
  • The company also wanted to send well formatted reports to its customers.

The solution

e-know.net concluded upon ADManager Plus as a technical solution that caters to all their reporting needs. The solution offered:

  • Elaborate and accurate reports on all user accounts.
  • Customized and itemized reporting.
  • Ability to export in various file formats like CSV, PDF, HTML, EXCEL, etc.

"ADManager Plus ensures that we accurately bill our clients each month."

Nigel Redwood, e-know.net

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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