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ADManager Plus simplifies user management for ADVETI

About the organization

Established by the Abu Dhabi Government in 2007, ADVETI has seven entities across the UAE. ADVETI offers programs that certify clients in different aspects of the IT, travel, and tourism industries, amongst others. ADVETI's programs have been specifically designed in conjunction with the Abu Dhabi government to ensure that ADVETI graduates are employable and ready to meet the human resources requirements of local commercial enterprises.

Challenges ADVETI faced

According to Arab tradition, managing student accounts should meet sensitive requirements. This includes managing the male and female accounts separately. Because of this, ADVETI had two SMTP addresses in the domain. They wanted to change the SMTP addresses of users from the primary domain to the secondary one. This had to be done manually, one user at a time, which consumed a great deal of time and effort.

Company

ADVETI

Industry

Education

Location

Abu Dhabi

How ADManager Plus addressed the issue

ADManager Plus' template-based user management helped ADVETI solve a number of critical challenges, especially those pertaining to user life cycle management.

The flexibility of the smart user provisioning and modification templates— especially the level of granularity and the ability to assign attributes based on intelligent conditions—saved ADVETI a lot of time and improved the overall onboarding, migration, and offboarding processes.

Modifying AD attributes like SMTP addresses, initiating an organization-wide password reset, performing changes to organization-specific attributes, and including a custom attribute—all of this in bulk— became child's play.

ADManager Plus allowed ADVETI to get multiple stake holders on board, helping them effectively delegate permissions and privileges based on roles.

Sometimes, we have had issues not knowing what attribute names to use while using some features. Especially while using Exchange attributes. But the expertise and timeliness of the tech support team has been more than impressive.

- Nabeel Abhu Ayshe, ADVETI

About ADManager Plus

ManageEngine ADManager Plus is a web-based Windows Active Directory management and reporting solution that helps Active Directory administrators and help desk technicians accomplish their day-to-day activities. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks and generates an exhaustive list of Active Directory reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Office 365, G Suite and Active Directory environments—all from a single console.

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