CMDB - Admin Configurations

Configuration Management Database (CMDB) module can be accessed by the administrator, and technicians with CMDB Role. If you are the administrator or technician having access permission to the CMDB module, then before you go ahead configuring the CIs and their relationships, you need to configure the following Admin configurations,

• Configuration Item Types (CI Types)  - Categorize your CIs under specific CI Types.

• Relationship Type - Configure the nature of relationships set between different CIs.

• Configuring Impact - Configure the levels of Impact that can be caused by a CI on a Business Process.

• Import CIs from CSV - Manually entered your organizations CIs on a CSV file ? Import them instantly into the application using this option.