AssetExplorer

    Endpoint Central (formerly Desktop Central) for Agent-based Scan


    AssetExplorer use Endpoint Central (formerly Desktop Central) agents <From build no 6900> for scanning Windows, Linux, and Mac machines. The agent-based scan is made mandatory.
    Steps for downloading and integrating Endpoint Central (formerly Desktop Central) with Asset Explorer are mentioned below. Choose and follow a method that suits your user type.
     
    a. New customers of AssetExplorer after 6900
    b. Existing customers of AssetExplorer migrating to BUILD NO 6900 or higher without Endpoint Central (formerly Desktop Central) integration configured.
    c. Existing customers of AssetExplorer migrating to BUILD NO 6900 or higher with Endpoint Central (formerly Desktop Central) integration configured. 


    About Desktop Central

     Endpoint Central (formerly Desktop Central) is a robust unified endpoint management system. Agents from Endpoint Central (formerly Desktop Central) improve AssetExplorer' asset scanning functionality by fetching complete hardware details during the scan as well as maintain the uniformity of data fetched across Windows, Linux, and Mac machines. Endpoint Central (formerly Desktop Central) agent integration also avoids the need to have two agents for users who already have integration between AssetExplorer and Endpoint Central (formerly Desktop Central).


    Endpoint Central (formerly Desktop Central) Agent Features

    • Agent-based inventory of Windows, Mac, and Linux machines
    • Warranty information of devices
    • Remote control *
    • Chat *
    • Wake-on-LAN *
    • System manager *


    Note: Add-on license has to be purchased for features marked with (*).

    Download and Installation of Endpoint Central (formerly Desktop Central)

    Endpoint Central (formerly Desktop Central) agent is tightly coupled with the Endpoint Central (formerly Desktop Central) server, and therefore Endpoint Central (formerly Desktop Central) itself will be downloaded and silently installed in the same folder location as AE. Only technicians with the Admin role can download and install Endpoint Central (formerly Desktop Central). Once installed, Endpoint Central (formerly Desktop Central) gets integrated with AE. This can be checked under Admin >> Integrations >> Endpoint Central (formerly Desktop Central).
    If the silent installation fails, you can proceed with the manual installation. The instructions are provided with appropriate download URLs inside the product pages.
    Once AE and Endpoint Central (formerly Desktop Central) are integrated, Endpoint Central (formerly Desktop Central) would be started and shut down whenever AE is started or shut down.
     

    Prerequisites for Endpoint Central (formerly Desktop Central) installation

     Endpoint Central (formerly Desktop Central) can be installed only on a Windows machine. If AE is installed in a Linux machine, then Endpoint Central (formerly Desktop Central) has to be installed manually in another Windows machine and integrated with AE under Admin >> Integrations >> Endpoint Central (formerly Desktop Central).
     
    As Endpoint Central (formerly Desktop Central) is installed within the AE folder, a maximum of 1 GB of free space is required.
    If Endpoint Central (formerly Desktop Central) is purchased separately, please refer here for detailed hardware requirements based on the number of assets purchased. 

    Ports used in Endpoint Central (formerly Desktop Central)

     The ports used by the Desktop Central servers are 8383, 8027, 8020, and 8028, and ports used for tools and remote control functionality are 8444,8032, 8443, 8031. More details on the purpose for each port are mentioned here.
     

    Database supported by Endpoint Central (formerly Desktop Central)

     By default, Endpoint Central (formerly Desktop Central) gets installed with bundled PGSQL. Endpoint Central (formerly Desktop Central) also supports MSSQL. Please check here for MSSQL versions supported by DC.
     
    Click here for detailed steps for moving Endpoint Central (formerly Desktop Central) to MSSQL.
     

    Upgrading Endpoint Central (formerly Desktop Central)
     

    While upgrading AE to later versions, few upgrades might require Endpoint Central (formerly Desktop Central) also to be upgraded in order to be compatible. In such cases, post-upgrade a message would be displayed on the top banner in AE, that Endpoint Central (formerly Desktop Central) also has to be upgraded with the compatible build number and the service pack link. This upgrade has to be performed manually
     

     

    Copyright © 2017, ZOHO Corp. All Rights Reserved.