Kindly identify your build number and follow the sequence as given in the table below to move to the latest version: (How can I find my Build number?)
If you are a new user, download AssetExplorer directly.
|Current Build||Next Build||ServicePacks/Hotfix|
|5000 - 5005, 5100 - 5102||5103||Service Pack|
|5500 , 5501, 5502, 5503||5504||Service Pack|
Migrate from Build 6000 to Build 6100
Migrate from Build 6100, 6101, 6102, 6103 to Build 6104
Migrate from Build 6104, ..., 6113 to Build 6114
|Customers using build 6000 can install this Upgrade pack to migrate to Build 6100.||Customers using build 6100, 6101, 6102, 6103 can install this Upgrade pack to migrate to Build 6104.||Customers using build 6104, ..., 6113 can install this Upgrade pack to migrate to Build 6114.|
|How to Install | README|
NOTE: Taking a backup is essential to revert to the existing build without any loss of data if the upgrade fails due to unexpected reasons. The backup is stored under Backup folder in Assetexplorer Home directory.
If you need any assistance or clarifications, please contact firstname.lastname@example.org
In the AssetExplorer web client, click the "About" link at top right of the page.You should see the Build number mentioned on the top right of the page.
Check the below image to locate the build number.
Want help with upgrading AssetExplorer to the latest version? Contact AssetExplorer Support