Service Packs

Important :

Kindly identify your build number and follow the sequence as given in the table below to move to the latest version: (How can I find my Build number?)

If you are a new user, download AssetExplorer directly.

Migrate from Build
6600, ..., 6603 to build 6700

Migrate from Build
6700, ...,6732 to build 6800

Migrate from Build
6800 to 6801

Customers using build 6600, ..., 6603 can install this Upgrade pack to migrate to Build 6700. Customers using build 6700, ..., 6732 can install this Upgrade pack to migrate to Build 6800. Customers using build 6800 can install this Upgrade pack to migrate to Build 6801.
Hotfix

MD5Sum Value - d6a54911575650cf6e661a001966da4f

Hotfix

MD5Sum Value - bc2c5d3786d8d241b56673f388a68cec

Hotfix

MD5Sum Value - 795fabf207802e602d192480d3262c7c

How to Install | README How to Install | README How to Install | README
Current Build Next Build ServicePacks/Hotfix
6504 6600 Download Service Pack Service Pack

MD5Sum Value - 7d15238b1631c7908eca3267f574288e

6500, ..., 6503 6504 Download Service Pack Service Pack

MD5Sum Value - 5e1393680543a2c8aeb6d9c4498ce6b3

6214 6500
  • Windows

    Download Service Pack Service Pack

    MD5Sum Value - ec24efae19e241718e5144e4fac20a6e

  • Linux

    Download Service Pack Service Pack

    MD5Sum Value - 71661674b280d420f256fa3f27187701

6200 6214 Download Service Pack Service Pack

MD5Sum Value - 421a4c5bb674bc1b5ba20adc2e6cca92

6131,6132 6200 Download Service Pack Service Pack
6116, 6117, ... 6131 6132 Download Service Pack Service Pack
6115 6116 Download Service Pack Service Pack
6104, ... 6114 6115 Download Service Pack Service Pack
6100, 6101, 6102, 6103 6104 Download Service Pack Service Pack
6000 6100 Download Service Pack Service Pack
5618 6000 Download Service Pack Service Pack
5614-5617 5618 Download Service Pack Service Pack
5607-5613 5614 Download Service Pack Service Pack
5606 5607 Download Service Pack Service Pack
5600 5606 Download Service Pack Service Pack
5504 5600 Download Service Pack Service Pack
5500 , 5501, 5502, 5503 5504 Download Service Pack Service Pack
5103 5500 Download Service Pack Service Pack
5000 - 5005, 5100 - 5102 5103 Download Service Pack Service Pack

Instructions to apply the Service Pack/Hotfix

NOTE: Taking a backup is essential to revert to the existing build without any loss of data if the upgrade fails due to unexpected reasons. The backup is stored under Backup folder in Assetexplorer Home directory.

  • Run the script 'UpdateManager.bat (UpdateManager.sh for Linux) in the/bin folder. This opens the Update Manager tool.
  • Click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded) and then click "Install"
  • Follow the on-screen instructions to apply the Service/Upgrade Pack.
  • Once the upgrade is complete, start AssetExplorer Server.

If you need any assistance or clarifications, please contact assetexplorer-support@manageengine.com

How can I find the Build Number of AssetExplorer?

In the AssetExplorer web client, click the "About" link at top right of the page.You should see the Build number mentioned on the top right of the page.

Check the below image to locate the build number.

ae-build

Need help ?

Want help with upgrading AssetExplorer to the latest version? Contact AssetExplorer Support

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