Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Identify your build number and follow the sequence as given in the table below to move to the latest version (How can I find my Build number?)

Current Build Service Pack Move to Build SHA256 Checksum hash value
70002, 70003, ... 70019 Download Service Pack Service Pack
Install Service Pack How to Install | README
70100 8a267e8bd5e4bf1289231e2520adec5289f79b1d6a67e17cc1c632649aee5f3e
70101, 70102, ... 70140 Download Service Pack Service Pack
Install Service Pack How to Install | README
70203 f7fad39fd33b5960bbb2958bcbe5e4ba546ccb980bf6b987dcee32830965ae4d
70203, 70251, ... 80000 Download Service Pack Service Pack
Install Service Pack How to Install | README
80002 5ecf4c315e775b2824fc090b0a4667e64e00aa120b9d95639cdfc0e30fa6dd80
80000, 80001,...80039 Download Service Pack Service Pack
Install Service Pack How to Install | README
80101 f1ce9f588a68f01b186f248683abb60497942a3717062c42a04922fc588e1a8c
80101, 80102,...80123 Download Service Pack Service Pack
Install Service Pack How to Install | README
80205 7ab026d548fbcdf11733f6ad6fb4c544feadcbddf79a6351f2efa4dabe3316be
80201, 80202,...80364 Download Service Pack Upgrade Pack
Install Service Pack How to Install | README
90001 7aed2ea528cfd4f25be2cb487516b307907fcb9cd413c495ae88b56aa1c8fb5b
90001, 90002, ...90145 Download Service Pack Service Pack
Install Service Pack How to Install | README
91003 5ab8bc9be26cd904c57fa457210dd7c730687eae4b8ae76340cd91c7e7abffe8
91001, 91002, ...91129 Download Service Pack Service Pack
Install Service Pack How to Install | README
92006 ad9e96ea7f722492f44b5b1432eb97ed82034bc3d495d9f39f94cc01cf09e255
92000,92021,  ...92120 Download Service Pack Service Pack
Install Service Pack How to Install | README
10.0.05 0a6ea83c66c269c30e791aef1b6621fa746ba905dbbdc8b1aa11ff39d7156b27
10.0.00,10.0.05,  ...- Download Service Pack Hotfix
Install Service Pack How to Install | README
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Instructions to Apply Service Packs & Hot Fixes

Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  1. Shut down Desktop Central. (either through Start --> Programs -->ManageEngine Desktop Central --> Stop Desktop Central or Right click Desktop Central logo on the Notification area of Task bar and click Shut down Server)
  2. Important:
    1. Take a backup of the Desktop Central installation directory (<Install_Dir>/DesktopCentral_Server) to avoid any data loss during the upgrade process.
    2. If you have installed Desktop Central Server on Windows Vista, Windows 7,Windows 2008, Windows 8, or Windows 2012 you should login as a default administrator before running the Update Manager tool.
    3. Ensure that either your Desktop Central installation directory or the Desktop Central Directory folder in the system on which the Desktop Central database is running is not scanned by the anti virus.
    4. If the Desktop Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process
  3. Execute the UpdateManager.bat file present in the <Desktop Central_Home>/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
    Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Desktop Central.

How do I find out my build number?

  1. Log in to the Desktop Central web client and navigate to the top right corner where Build version will be listed.
  2. Also, you can find the build version in Support tab -> General Details -> Product Information -> Build Version.

This is the build number of the currently installed Desktop Central.