Endpoint Central's remote desktop connection management feature enables administrators to connect and control remote desktops in LAN and WAN. It is a web-based tool that enables access from anywhere in the LAN without requiring any native client. Systems in WAN can be accessed through VPN or internet. It allows the following advanced options for remote desktop sharing:
Endpoint Central provides a web-based connection to the remote computers. This means that a remote connection can be established from anywhere and it does not require any additional client software to be installed other than the Endpoint Central agent. It also avoids dependencies with other technologies like Java or ActiveX and leverages them only for specific tasks, while allowing you to control computers even through tablets.
When connecting to remote computers using remote access option, the adminstrators can opt to get user's permission before connecting to their desktop. A dialog box pops up on the user's screen requesting remote access. This ensures user's privacy.
Endpoint Central allows you to remotely access desktops and transfer files between them. The remote desktop sharing mechanism supports remote login to any desktop on the network that has remote control privileges. Files are transferred across domains and workgroup using the Active-X Viewer and Java viewers, making the entire process fast, reliable, and secure.
A remote machine having more than one monitor will be automatically detected and all the active monitors would be displayed over the remote control session. Any of these screens can be selected accordingly. Multi-monitors are especially useful when you need to troubleshoot a remote machine in a collaborative manner.
Remote recording feature of Endpoint Central ensures better security and is useful for auditing purposes. Administrators can view the recorded remote sessions to monitor the session activities and ensure data security. These recorded sessions can also be downloaded by prompting user for authentication. This ensures that the information is under careful supervision and provides rock solid security. Companies who strive to comply with the regulatory bodies, like HIPPA compliance, PCI compliance, Trade Practice compliance, can use this feature to ensure that they meet the compliance standards.
Administrators will be able to initiate a chat session with the user to improve collaboration or to seek any assistance. Options are also provided for a voice or video call.
Endpoint Central provides the flexibility to take control of the computer or just the user by shadowing the session.
Endpoint Central supports remote desktop connection management for the following OS versions:
The free edition of Endpoint Central offers remote desktop sharing for up to 25 desktops.
Refer to the online help documentation for more details on desktop sharing.