ActiveSync Reports


These reports allow you to track mobile device information, check the authenticity of devices and logins, and monitor the usage pattern. With these reports, you can ensure ActiveSync health.

 

There are 2 categories of reports offered:

 

 

ActiveSync General Reports:

 

These reports provide comprehensive information about the policies concerning ActiveSync. The reports available under this category are:

 

ActiveSync Policy Details

 

This reports lists all the policies that can be applied to mobile devices in your organization.

 

To view the ActiveSync Policy Details report:

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → ActiveSync Policy Details

 

ActiveSync Device Details

 

This reports lists out all the mobile devices in your organization along with the device details.

 

To view the ActiveSync Device Details report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → ActiveSync Device Details

 

Mailbox Features

 

This report shows whether the mobile devices in your organization are ActiveSync / OWA / OMA / POP3 / IMAP4 enabled or not.

 

To view the Mailbox Features report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → Mailbox Features

 

Device Policy Application Status

 

This report shows the status of the applied policies on devices in your organization.

 

To view the Device Policy Application Status report:

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → Device Policy Application Status

 

Mobile Users by Agent

 

As the name indicates, this report shows the status of mobile users based on the agent and the access state of the device.

 

To view this report:

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → Mobile Users by Agent

 

Inactive ActiveSync Devices

 

This report lists all the mobile devices in the organization that have been inactive over the specified period.

 

To view this report:

  1. Click on Reports → OWA & ActiveSync → ActiveSync General Reports → Inactive ActiveSync devices

 

ActiveSync Request Reports:

 

These reports provide a summary of all sync and mail requests coming in from different mobile devices in the organization. The reports available under this category are:

 

 

ActiveSync Sync Requests

 

This report shows list of all sync requests made.

 

To view the ActieSync Sync Requests report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync Request Reports → ActiveSync Sync Requests

 

Overall Sync Request Summary

 

This report provides a complete summary of all ActiveSync requests arising in the organization.

 

To view the Overall Sync Request Summary report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync Request Reports → Overall Sync Request Summary

 

Periodic Sync Request Summary

 

This report provides a time - based summary of all sync requests in the organization.

 

To view the Periodic Sync Request Summary report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync Request Reports → Periodic Sync Request Summary

 

ActiveSync Mail Requests

 

This report gives quick information about all the mail requests of ActiveSync enabled devices in the organization.

 

To view the ActiveSync Mail Requests report:

 

  1. Click on Reports → OWA & ActiveSync → ActiveSync Request Reports → ActiveSync Mail Request

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