NetFlow Analyzer Enterprise Edition communication error due to corrupt communication key

In NetFlow Analyzer Enterprise Edition, the communication between the central server and probe server will be executed using a secure communication key.If the secure communication key gets corrupted, the communication between central server and probe server will be lost. This secure communication key corruption status can be identified from the status displayed in the Central server and probe server GUI.

In case of the communication key corruption, follow the below steps to resolve the issue:

1. In Central server GUI, navigate to Settings > Probe Details and copy Probe Installation Key.

2. In Probe server GUI, navigate to Settings > Central server details.

3. If the communication key is corrupted, an input tab to enter the probe installation key will appear in the Central server detail page.
4. Enter the copied Probe Installation Key and click Save.
5. Restart the Probe server.

Now, the communication between the central server and probe server will be established.