HomeBanc N.A. is a principal operating subsidiary of HomeBancorp, Inc. a Tampa-based holding company that was established in 2007 by Jerry Campbell, Chairman, President and CEO. The bank services the entire Central Florida area covering around eight locations. Their lines of business cover retail banking, mortgage banking and commercial banking. In 2007, HomeBancorp, Inc. announced a placement of common stock totaling $49 million, making it the largest amount raised in the history of Florida banking.
HomeBanc
Finance
USA
500+
A financial institution of its kind HomeBanc adopts every effort to safeguard the financial information of users. Managing user access to these data happens to be a crucial task. If not handled well, access by an unexpected intruder could be quite disastrous to the bank's integrity and reputation. HomeBanc incorporated an Active Directory based authentication mechanism to bypass such security breaches. But the high volume of support requests relating to locked out accounts and outdated passwords gave a new dimension to the earlier problem.
Rob Buck, CIO, HomeBanc N.A.
HomeBanc eventually decided to adopt a pre-existing solution, that would cut down the support requests, without a need to compromise with the security.
HomeBanc had identified a flaw in their mechanism and badly needed a solution that could rectify this. In their search for a suitable solution, the bank identified ManageEngine ADSelfService Plus to be a software that catered appropriate solutions to all their problems. All the employees of the bank were asked to enroll into the Self-Service application. The employees found it quite easy to reset their own passwords and unlock their accounts as and when the need arose; thereby avoiding intervention by any support staff. All this resulted in no wastage of time and effort for bank's employees.
The web based intuitive User Interface of ADSelfService Plus, offered both efficiency as well as flexibility to the users. Despite this flexibility that was offered, security aspects were also taken care well by the product. This was achieved through the Security Question & Answer module that kept a check on intruder interference. Apart from satisfying the immediate requirements of the bank, ADSelfService Plus also held a variety of useful attributes that made it as an obvious choice for HomeBanc.
Rob Buck, CIO, HomeBanc N.A.
Homebanc found ADSelfService Plus to be enticing in terms of both price and features. After deploying ADSelfService Plus, Homebanc N.A. witnessed a considerable reduction in the support request calls relating to account unlocks and password resets. It has more become the user's burden to handle his password and account, than of the administrator. The self-update feature aids employees to update their personal information as and when required. In short, HomeBanc faces no more issues related to password resets and account unlocks for, ADSelfService Plus has eased it out for them in a really secure way.
ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password.
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