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ManageEngine ADSelfService Plus helps resolve account lockout problems for Morey's Seafood International LLC

About Morey's Seafood

Morey’s Seafood International LLC launched in 1964, is a leading seafood products manufacturer. They produce high-quality fish and seafood products that are marketed and distributed to retail and food service clientele countrywide. They have two distribution locations that supply a full line of fresh, frozen, and prepared seafood.

Company

Morey's Seafood

Industry

Food Industry

Location

USA

Employees

30,000+

Business challenges

As a countrywide player, Morey's distributes its products to many retailers. The company has set up an extranet connection that lets retailers log into their network to keep track of all the business transactions. Often, the retailers had problems logging into Morey's network either due to expired accounts or forgotten passwords. In the fast moving consumer goods industry, even a few hours of downtime can have a major impact on productivity and lead to huge losses. To counter that risk, Morey’s began its search for a self-service password manager.

The solution

"We were spending too much effort on resetting passwords. ADSelfService Plus offered a solution that helps reduce that time, and we can see it helping more as we educate users."

Kevin Becklin, IT Director, Morey's Seafood International LLC

Morey’s evaluated many password manager solutions and concluded that ManageEngine ADSelfService Plus is ideal for their organization. With the self-service password reset and account unlock feature, retailers and employees no longer needed to depend on help desk technicians to resolve password related issues. The user-friendly interface and the simple deployment process of ADSelfService Plus won praise during evaluation.

About ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password.

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