Updating Cached Password over VPN

ADSelfService Plus can update local cached credentials stored in users’ machines, so that remote users can access their machines even if they forget their passwords.


How it works


Cached Credentials Update - How it works

Fig 1: Image showing how Cached Credential is updated by the GINA/CP Client

  1. When remote users forget their passwords, they can use ADSelfService Plus’s GINA/CP client to reset their password from the logon screen of their machines.

  2. ADSelfService Plus resets the password in Active Directory and also notifies about the successful password reset to the GINA/CP client.

  3. The GINA/CP client establishes a secure connection with the Active Directory through the VPN client.

  4. Once the connection is established, Active Directory updates the cached credentials in the users’ machines.

Supported VPN clients:

If you have any queries regarding Custom VPN configuration, please contact support@adselfserviceplus.com. 


Image depicting the list of supported VPN clients

Fig 2: Image depicting the list of supported VPN clients.


Configuration Steps:

  1. Navigate to Configuration → Administrative Tools → GINA/Mac (Ctrl+Alt+Del).

  2. Click Updating Cached Credentials over VPN.

  3. Select Enable VPN settings.

  4. Select the VPN Provider from the drop-down list.

  5. Enter the VPN Server HostName/IP address and VPN Server port no in their respective fields.

  6. Enter the location where the VPN client (Example: C:\Program Files (x86)\Fortinet\FortiClient) is installed on the users' machines.

  7. For Custom VPN, macros (%username%, %password%, etc.) can be used in the VPN Connect/Disconnect Command. (Note: The syntax for the VPN Connect/Disconnect Command vary depending on the VPN provider used.)


    connect -s adsspvpn -h %servername%:%portno% -u %username%:%password%

  8. Click Save.

  • The VPN configurations will be reflected on the users’ machine either during the GINA/CP client installation, or when the GINA/CP scheduler runs.

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