Custom TOTP authenticator

Using this method, admins can configure any TOTP authenticator for identity verification. ADSelfService Plus supports two types of TOTP tokens for authentication:

Steps to configure custom TOTP authenticators

  1. Navigate to Configuration > Self-Service > Multi-factor Authentication > Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy.
  3. Note: ADSelfService Plus allows you to create OU and group-based policies. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature. Finally, click Save Policy.

  4. Click Custom TOTP Authenticator section.
  5. Enter the Authenticator Name, Passcode Length, Passcode Expiration Time, Passcode Hashing Algorithm, Account Name Format and upload the Authenticator Logo.
  6. Choose either Software Token or Hardware Token based on the type of token you wish to configure.
  7. Note: If the Authenticator Logo is not uploaded, a default logo will be used.

  8. Click Save.

Step to enroll for custom TOTP authenticators

  1. Software tokens can be enrolled either by the user through self-enrollment or by admins through bulk enrollment (importing data via a CSV file or by fetching data from an external database).
  2. You can enroll for hardware tokens using two methods:
  3. Note: In case of using programmable tokens which allow the user to generate a secret key without admin intervention, it is recommended to configure custom TOTP authenticator as a software token.

    TOTP authenticators

To modify the configuration:

  1. Navigate to Configuration > Self-Service > Multi-factor Authentication > Authenticators Setup.
  2. Click Custom TOTP Authenticator section.
  3. Click Modify and change the information provided wherever necessary.
  4. If the configuration has to be removed, click Remove Configuration.
  5. Click Save.
  6. Modify Configuration

Note:

When the configuration is modified or removed, the user enrollment data for that configuration will be deleted as well.

When a user is shifted from one self-service policy to another and if both these policies do not have the same Custom TOTP Authenticator configuration, the user will be considered as not enrolled.

Thanks!

Your request has been submitted to the ADSelfService Plus technical support team. Our technical support people will assist you at the earliest.

 

Need technical assistance?

  • Enter your email ID
  • Talk to experts
  •  
     
  •  
  • By clicking 'Talk to experts' you agree to processing of personal data according to the Privacy Policy.

Don't see what you're looking for?

  •  

    Visit our community

    Post your questions in the forum.

     
  •  

    Request additional resources

    Send us your requirements.

     
  •  

    Need implementation assistance?

    Try onboarding

     

Copyright © 2024, ZOHO Corp. All Rights Reserved.