Custom TOTP Authenticator

Using this method, admins can configure any TOTP Authenticator app for identity verification.

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy.
  3. Note:ADSelfService Plus allows you to create OU and group-based policies. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature. Finally, click Save Policy.
  4. Click Custom TOTP Authenticator section.
  5. Enter the Authenticator Name, Passcode Length , Passcode Expiration Time, Passcode Hashing Algorithm, Account Name Format and upload the Authenticator Logo.
  6. Note:If the Authenticator Logo is not uploaded, a default logo will be used.
  7. Click Save.

To modify the configuration:

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. Click Custom TOTP Authenticator section.
  3. Click Modify and change the information provided wherever necessary.
  4. If the configuration has to be removed, click Remove Configuration.
  5. Click Save.
Note:
  • When the configuration is modified or removed, the user enrollment data for that configuration will be deleted as well.
  • When a user is shifted from one self-service policy to another and if both these policies do not have the same Custom TOTP Authenticator configuration, the user will be considered as not-enrolled.

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