SMS Verification

Once SMS verification is enabled, users can enter the verification code sent to their mobile number to prove their identity.


  1. The SMS server must be configured. To do so, login to the ADSelfService Plus admin portal and configure your email server from Admin > Product Settings > Mail/SMS Settings.
  2. The mobile attributes must be configured from Configuration > Multi-factor Authentication > Advanced > Verification Code.
  3. VC-Mobile Advanced setting

Steps to configure SMS verification

  1. Navigate to Configuration > Self-Service > Multi-factor Authentication > Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy.
  3. Note: ADSelfService Plus allows you to create OU and group-based policies. To create a policy, go to Configuration > Self-Service > Policy Configuration > Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature. Finally, click Save Policy.

  4. Click SMS Verification.
  5. Choose from options in the Select Type drop-down and customize the message to be used for SMS verification as per your organization's requirements:
    • MFA for Password Reset & Account Unlock: For when the user performs Self-service password reset/account unlock actions.
    • MFA for ADSelfService Plus Login: For when the user logs into the ADSelfService portal.
    • MFA for Machine Login: For when the user logs into the Windows, macOS or Linux machine physically or remotely.
    • MFA for Cloud Applications: For verification when the user accesses their enterprise applications.
    • MFA for OWA Login: For when the user attempts to access the OWA portal.
    • MFA for VPN Login: For when the user attempts to access the corporate network through a VPN.
    • SMS Configuration

  6. Click Save.

Tip: Click the Macros button to use the listed macros in the Message.



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