Dashboard

The Dashboard in ADSelfService Plus provides a consolidated overview of key user metrics, authentication trends, and self-service activity. It serves as the central hub for administrators to monitor user enrollment, password and account status, and feature utilization.

The information displayed in the Dashboard reflects data for the domain selected in the drop-down at the top. Select the appropriate domain to view relevant statistics.

Note: When local user MFA is enabled and localusers.domain is selected from the domain drop-down, the Dashboard adapts to show metrics specific to enrolled local users.

The Dashboard is divided into two key areas:

• Summary tiles and graphical reports
• Quick links to configuration pages

Summary tiles

At the top of the Dashboard, you’ll find summary tiles that display real-time counts of critical user and system metrics. These tiles give administrators a quick snapshot of the most important statistics:

• Password expiration: The number of users whose passwords have expired or are nearing expiration.
• Enrollment status: The total number of users who are not enrolled and have completed enrollment.
• License usage: The number of ADSelfService Plus licenses available and in use.
• Endpoint MFA: The number of endpoint MFA licenses available and in use.

Graphical reports:

The Dashboard displays real-time charts and metrics generated from data in the Reports tab. These charts help administrators understand user activity and feature adoption at a glance.

• User Reports
• Enrollment Reports
• Audit Reports

Note: The Dashboard is updated regularly via the Dashboard Updater, which you can configure to sync with AD as well as specific report schedulers.

User Reports: This displays a graph that focuses on the status of user accounts. The graph displays the following information on account lockouts and the password expiration of user accounts:

• Number of locked-out users
• Number of soon-to-expire user accounts
• Number of users with expired passwords

Enrollment Reports: This graph depicts the number of enrolled and non-enrolled users.

Audit Reports: This graph displays the number of self-service and authentication actions performed by users. The actions depicted in this graph are:

• Reset password
• Unlock account
• Directory self-Update
• Identity verification failures
• Change password

Click here to learn more about the data behind these charts.

Additional options:

• Refresh: Instantly updates all charts with the latest data from AD and the product database.
• Embed Widget: Allows you to embed individual graphs into external webpages or view them using a direct URL.

Quicklinks

The quicklinks on the right side of the Dashboard tab provide direct access to key configuration areas of the product.

Highlights

• Password Reset/Unlock Account: Navigate to the Policy Configuration page to enable or configure self-service password reset and account unlock for users.
• Self-Update/Change Password: Directs to the Policy Configuration section, where you can allow users to update their AD profile information and change passwords.
• Password Expiration Notification: Opens the Password/Account Expiration Notification settings, where you can configure email, SMS, and push reminders for expiring passwords and accounts.
• Password Sync/Single Sign-On: Leads to the Applications tab to configure password synchronization across enterprise apps and enable single sign-onSSO.

MFA

The Authenticator Setup section enables you to configure and manage each MFA method available in ADSelfService Plus.

Other features

• Employee Search / Org Chart: Opens the Employee Search settings, where you can enable user lookup and configure how the organization chart is displayed.
• Mail Group Subscription: Takes you to the Mail Group Subscription setup, where users can be allowed to subscribe to AD mail groups.
• Self-Service Approval Workflow: Redirects to the Self-Service Approval Workflow page to set up approval flows for actions like password resets or profile updates.
• Update Cached Credentials: Leads to the Cached Credentials over VPN configuration, allowing admins to enable remote updates of cached logon credentials.
• Mobile App Deployment: Opens the Mobile App Deployment settings, where you can configure access and features for users using the ADSelfService Plus mobile app.

Password Self-Service Modes

This section displays links to set up password self-service across various platforms and access points:

• Via Web Portal: A setup guide for enabling self-service through the web interface.
• Mobile Access: Configuration steps for allowing password actions via mobile devices.
• GINA/macOS/Linux (Ctrl+Alt+Del): Directs to the installation section for the login agent that enables reset or unlock from system login screens.
• Automatic Reset and Unlock: Leads to the Automation section under Advanced Configuration, where you can enable automatic handling of expired passwords or locked accounts.