WorkPlaceLive was established in 1996 to provide traditional IT support to local businesses and charities. It provides organizations with enterprise-level IT, responsive and friendly support, consultancy solutions, hosted telephony services, and more. WorkPlaceLive provides customers with a seamless solution for all of their IT and telephony needs. Organizations can choose a single service or bundle multiple services together to create a tailor-made solution that meets their specific requirements.
WorkPlaceLive
IT
UK
100+
Since WorkPlaceLive provides IT and telephony solutions, its staff has to be available 24/7 for customers. Andy Doe, an infrastructure engineer at WorkPlaceLive, and his team noticed that the majority of the support staff's time was going to servicing password-related tickets. They were looking for ways to automate the process through a self-service solution so they could free themselves from the password-related ticket loop to focus on more pressing tasks instead. After some research, they decided on ADSelfService Plus for their password automation.
With simple installation and easy configurations, Doe had ADSelfService Plus up and running in no time. ADSelfService Plus was working its magic as soon as it was deployed.
Doe, Infrastructure engineer at WorkPlaceLive
Doe, Infrastructure engineer at WorkPlaceLive
Doe, Infrastructure engineer at WorkPlaceLive
ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, visit https://www.manageengine.com/products/self-service-password.
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