Asset Management

The inventory module of the ServiceDesk Plus - MSP application enables you to keep track of the various assets available for the Account and their corresponding usage and availability. It also helps you monitor the assets online in any of the networks. This helps you in proactively planning the resource allocation and purchases. Before you start using the inventory module, you have to configure the inventory-related information. The inventory-related configurations are:

1. Product Types details

2. Products

3. Vendors information

4. Workstation - Additional Field

5. Asset Additional Field for new asset form

6. Resource State

To access the inventory-related configurations:

1. Log in to the ServiceDesk Plus - MSP application using the user name and password of a ServiceDesk Plus - MSP administrator.

2. Click the Admin tab in the header pane. The Asset Management block is just below the Account Details block.