Changing Web Server Port

• In Windows

• In Linux

In Windows

Follow the steps given below to change the web server port where the ServiceDesk Plus - MSP server will be running:

1. Go to <ServiceDesk>\bin directory.

2. Execute the file changeWebServerPort.bat at command prompt as shown below:
   
   changeWebServerPort.bat <new port number> <http or https>
   
   The web server port will be reset to the new port number that you have specified.
   
   https - To start the ServiceDesk Plus - MSP server in https mode.
   
   http  - To start the ServiceDesk Plus - MSP server in http mode. By default,  executing the file as changeWebServerPort.bat <new port number> will start the server in http mode.

3. If the port number is occupied, you will be prompted to enter a different port number. If you do not wish to enter a different port number then press N on your keyboard to exit the application. Else press Y and enter a different port number that is unoccupied.

This change will be effected only when you restart the server. To connect to the ServiceDesk Plus - MSP server after restarting, the new port number must be used.

In Linux

Follow the steps given below to change the web server port where the ServiceDesk Plus - MSP server will be running:

1. Go to <ServiceDesk>/bin directory.

2. Execute the file changeWebServerPort.sh at command prompt as shown below:
   
   $ sh changeWebServerPort.sh <new port number> <http or https>
   
   The web server port will be reset to the new port number that you have specified.
   
   https - To start the ServiceDesk Plus - MSP server in https mode.
   
   http  - To start the ServiceDesk Plus - MSP server in http mode. By default,  executing the file as changeWebServerPort.bat <new port number> will start the server in http mode.

3. If the port number is occupied, you will be prompted to enter a different port number. If you do not wish to enter a different port number then press N on your keyboard to exit the application. Else press Y and enter a different port number that is unoccupied.

This change will be effected only when you restart the server. To connect to the ServiceDesk Plus - MSP server after restarting, the new port number must be used.