Task Details Page
Click on a task to view the task details section. Once a task is saved, it would have the following tabs:
Details tab - listing various details added using task form
Comments tab - where technicians involved can add task-related comments
Worklog tab - using which time spent by technicians and the cost incurred due to the task can be recorded
History tab - to keep track of “who does what and at what time” within the task
Details tab has an editable task form displaying various task details/fields which can be edited as the task progresses.
Sample filled in task details page (tab) is shown below:
Technician assigned with the task and other technicians involved with it can discuss/offer views regarding the task’s progress and ways of bettering through comments.
Technician Worklogs can be added, updated or deleted (if required) using/from Worklogs tab.
To add a new Worklog, use Add New Button (Add New Link in case you're about to add the first task); Delete Button to delete Worklogs, use Delete button
To know more about how to add Worklog, see: Adding Worklogs.
Sample Worklog tab (with an added Worklog) is shown below:
Keep track of actions being performed on your task and also understand ‘who does what and at what time’ using History tab.
Task History can be viewed on ‘day to day’ basis.