ServiceDesk Plus

    ServiceDesk Plus - MSP Editions

     

    ServiceDesk Plus - MSP is available in three editions namely,

    • Standard Edition - comprises of Incident Management alone.

    • Professional Edition - includes Asset Management, Purchase Management and Contract Management

    • Enterprise Edition - includes Incident Management, Asset Management, Purchase and Contract Management along with Problem and Change Management.

    The tabular below gives a quick view of the features available in the editions,

     

    Modules/Features

    Standard Edition

    Professional Edition

    Enterprise Edition

    Incident Management

    YES

    YES

    YES

    Priority Matrix

    -

    -

    YES

    Problem Management

    -

    -

    YES

    Asset Management

    -

    YES

    YES

    Software License Management

    -

    YES

    YES

    Purchase Management

    -

    YES

    YES

    Contract Management

    -

    YES

    YES

    Desktop Central Integration

    -

    -

    YES

    Billing

    YES

    YES

    YES

    Account Management

    YES

    YES

    YES

     


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