Project management for MSPs involves applying relevant knowledge, expertise, communication, tools, and techniques to projects for specific clients based on their needs. It also involves planning projects and sharing them with stakeholders and project members for collaborative management.
Switching between multiple projects and their accessory tools can be a difficult feat. This gets more challenging when you are an MSP handling multiple clients. The best solution is to move to project management with a collaborative tool that will allow you to combine your help desk with project management.
ServiceDesk Plus MSP combines help desk with IT project management so that you can structure your projects, teams, and workflows for individual client accounts separately, all in one place. The software helps you track and manage any kind of project easily by allowing you to meticulously plan, organize, schedule, and monitor each.