Adopt ITSM best practices into your MSP service desk operations

Deliver better support, make more profits
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ServiceDesk Plus MSP offers free starter kit

To help MSPs kickstart their business profitably and efficiently, the standard edition of ServiceDesk Plus MSP is now free, up to 5 technicians. There are no tricks, traps, or an asterisk with our offer. Now, you can enjoy a world-class help desk experience for free, without restrictions on the features and future updates!


Help desk software the world loves

Features of standard edition

The standard edition comes with full-fledged IT Incident Management, Billing and Remote Support along with extensive Reporting and Dashboard capabilities that cover the full lifecycle of IT help desk tickets!



  • Incident Management
  • Multiple Account Management
  • Billing
  • Remote support
  • Self Service Portal
  • SLA Management
  • Knowledge Base
  • User Surveys


  • Automatic Ticket Dispatcher
  • Notifications
  • Preventive Maintenance
  • Scheduled Reports
Value adding Features

Value added features

  • Multi Site Support
  • Robust Reporting
  • AD & LDAP Integrations
  • API Integrations
  • Holidays and Operational Hour Management
  • Dashboards
  • Request Templates
  • Technician Availability Scheduler
  • And lots more…

Take the first step towards an organized IT Service Management