N3i is one of the leading IT and digital delivery partners in the healthcare sector. The company was hunting for solutions to increase device visibility and centralize its ticketing system. Learn how ServiceDesk Plus's comprehensive approach to ITSM helped them efficiently handle their change management processes, streamline asset management, and also ensure the timely resolution of user problems.

We decided to move to ServiceDesk Plus due to the integration with it and also some of the added features. You can manage your change management control process, you can manage your asset management, as well as provide a self-service portal for customers to be able to report their issues
- Chris Wallace, Head of IT infrastructure
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