ServiceDesk Plus> Definition> Mean time to repair (MTTR)

Mean time to repair (MTTR)

MTTR defines the average time that a team takes to fix a failed component and bring it back to normal operational levels. The failed component could be a device within the IT infrastructure or a service managed by the IT team.

Make your ITSM operations future-ready with ServiceDesk Plus

Sign up Download
Let's support faster, easier, and together