Help Desk APIs

Partner with Apps Using APIs. Widen Your Reach.

    Enable Easy API Integrations. Integrate Beyond Borders.

  • Automatically convert any alarms or triggers from IT monitoring tools into ServiceDesk Plus tickets using the Servlet or REST API integration.
  • Seamlessly push data from ServiceDesk Plus to other third-party applications.
  • Integrate and exchange data between ServiceDesk Plus and your custom apps, web services, and web forms.
  • Execute custom Python or VB scripts on ServiceDesk Plus with the API integration.
  • Invoke APIs across different IT help desk modules like request, problem, change, projects, assets, purchase, contracts, CMDB, solutions, reports, and dashboards without logging on to the ServiceDesk Plus application.
What Customers Say
My technicians are happy now, which makes me even happier. It has helped me change the culture of the users in using the self-service rather than walking up the desk.
Robert Kolowitz
director of information systems, OpNext

Partner with Apps Using APIs. Widen Your Reach.

Trusted by the world's best organizations

Let's support faster, easier, and together