Help Desk APIs

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  • Automatically convert any alarms or triggers from IT monitoring tools into ServiceDesk Plus tickets using the Servlet or REST API integration.
  • Seamlessly push data from ServiceDesk Plus to other third-party applications.
  • Integrate and exchange data between ServiceDesk Plus and your web services, and web forms.
  • Execute custom Python or VB scripts on ServiceDesk Plus with the API integration.
  • Invoke APIs across different IT help desk modules like request, problem, change, projects, assets, purchase, contracts, CMDB, solutions, reports, and dashboards without logging on to the ServiceDesk Plus application.

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