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ServiceDesk PlusFeaturesIntegrationsManageEngine Analytics Plus

As an ITSM user you need intelligent reporting from your service desk, to help you make accurate decisions. Ideally, a solution that provides a flawless visual representation of your help desk information, in the least possible time.

Now, make better and quicker decisions everyday with ManageEngine's advanced analytics suite.

The advanced analytics platform seamlessly integrates with ServiceDesk Plus, giving you a high level view of your help desk, with the ability to drill-down into specifics. Create intuitive reports and view live dashboards easily and flexibly without writing lengthy database queries.

  • Closed Requests Trend Report

  • Request Completion Trend Report by Technician

  • Request Summary Report by Technician

  • SLA Dashboard

  • Tickets by Nature of Request

  • Top 10 Requesters

How will this integration help you?

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