ITIL Infographics

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ITIL Infographics

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ITIL - Information Technology Infrastructure Library @ ITSM

ITIL is a library of best practices for providing IT Services.

What does the history says about ITIL ?

  • 1980 - ITIL Founded
  • 1989 - First 'ITIL' book published
  • 2000 - Service Support V2 published ( ITIL Red book)
  • 2001 - Service Delivery V2 published ( ITIL Blue book)
  • 2006 - ITIL Glossary V2 published
  • 2007 - ITIL V3 Five core books published
  • 2011 - ITIL V3 2011 Update published

ITIL Certified Professionals from 2008 - 2012 :

How many professional certified with ITIL V2 ?

  • Foundation - 142,000
  • Practitioner - 9,000
  • Service Manager - 18,000

How many professional certified with ITIL V3 ?

  • Foundation Bridge is 33,000
  • Foundation is 548,000
  • Experts is 15,000

ITIL Density - Worldwide :

Who is leading in ITIL certificationworldwide?

  • Europe
  • Asia
  • North America
  • South America
  • Central America
  • Africa
  • Oceania

AVERAGE SALARY - Job Trends :

The average salary of an ITIL Certified Professional is $95,000 from the period 2006 - 2012.

IMPLEMENTATION - Products Around ITIL :

Let's take a look at industry wise ITIL adoption.

Technology :

  • Microsoft
  • HP
  • ManageEngine ServiceDesk Plus
  • BMC Software

Retailers :

  • Walmart
  • Staples
  • Target

Finance :

  • Citibank
  • Bank of america
  • Barclays

Entertainment :

  • Sony
  • Disney
  • Warner Bro Pictures

Manufacturing :

  • Boeing
  • Bombardier
  • Toyota

Life sciences :

  • Pfizer
  • Takeda
  • Lilly

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