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The 2021 Gartner Magic Quadrant for IT Service Management Tools is a crucial resource for gaining objective insights on the ITSM market and the leading enterprise vendors. It aids I&O organizations and service management practitioners in investing in a solution that best fits their IT maturity. View the report to learn more on what trends are shaping the ITSM landscape, and how the 11 vendors are positioned.
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Gartner, Magic Quadrant for IT Service Management Tools, 30 August 2021 , Rich Doheny, Keith Andes, Chris Matchett
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